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Citation Profile [Updated: 2025-01-21 17:37:07]
5 Years H Index
43
Impact Factor (IF)
1.53
5 Years IF
1.75
Data available in this report

[Raw data] [50 most cited papers] [50 most relevant papers] [cites used to compute IF] [Recent citations ][Frequent citing series ] [more data in EconPapers] [trace new citations] [Missing citations? Add them now] [Incorrect content? Let us know]

Main indicators
Raw Data

 

IF AIF CIF IF5 DOC CDO CIT NCI CCU D2Y C2Y D5Y C5Y SC %SC CiY II AII
2016 0 0.52 0.45 0 53 53 1420 24 24 0 0 3 12.5 24 0.45 0.21
2017 1.58 0.54 1.33 1.58 56 109 1624 145 169 53 84 53 84 57 39.3 43 0.77 0.22
2018 1.74 0.55 1.65 1.74 62 171 859 283 452 109 190 109 190 83 29.3 21 0.34 0.23
2019 1.41 0.56 1.8 1.6 65 236 840 425 877 118 166 171 273 125 29.4 39 0.6 0.23
2020 1.73 0.67 3.09 2.37 65 301 1174 930 1807 127 220 236 560 148 15.9 101 1.55 0.32
2021 3.15 0.79 3.92 2.88 65 366 538 1434 3242 130 410 301 866 175 12.2 39 0.6 0.29
2022 3.27 0.83 3.93 2.73 66 432 255 1699 4941 130 425 313 856 260 15.3 30 0.45 0.25
2023 2.05 0.82 3.39 2.2 57 489 81 1659 6600 131 269 323 712 251 15.1 12 0.21 0.23
2024 1.53 2.57 1.75 60 549 13 1411 8011 123 188 318 555 196 13.9 27 0.45
IF: Two years Impact Factor: C2Y / D2Y
AIF: Average Impact Factor for all series in RePEc in year y
CIF: Cumulative impact factor
IF5: Five years Impact Factor: C5Y / D5Y
DOC: Number of documents published in year y
CDO: Cumulative number of documents published until year y
CIT: Number of citations to papers published in year y
NCI: Number of citations in year y
CCU: Cumulative number of citations to papers published until year y
D2Y: Number of articles published in y-1 plus y-2
C2Y: Cites in y to articles published in y-1 plus y-2
D5Y: Number of articles published in y-1 until y-5
C5Y: Cites in y to articles published in y-1 until y-5
SC: selft citations in y to articles published in y-1 plus y-2
%SC: Percentage of selft citations in y to articles published in y-1 plus y-2
CiY: Cites in year y to documents published in year y
II: Immediacy Index: CiY / Documents.
AII: Average Immediacy Index for series in RePEc in year y
50 most cited documents in this series
#YearTitleCited
12016Institutions and axioms: an extension and update of service-dominant logic. (2016). Lusch, Robert F ; Vargo, Stephen L. In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:44:y:2016:i:1:d:10.1007_s11747-015-0456-3.

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438
22017Mirror, mirror on the wall: a comparative evaluation of composite-based structural equation modeling methods. (2017). Ringle, Christian ; Sarstedt, Marko ; Tomas, G ; Hair, Joseph F ; THIELE, Kai Oliver . In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:45:y:2017:i:5:d:10.1007_s11747-017-0517-x.

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238
32016Discriminant validity testing in marketing: an analysis, causes for concern, and proposed remedies. (2016). Ramirez, Edwar D ; Calantone, Roger ; Brady, Michael K ; Voorhees, Clay M. In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:44:y:2016:i:1:d:10.1007_s11747-015-0455-4.

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230
42017Customer engagement: the construct, antecedents, and consequences. (2017). Kumar, V ; Pansari, Anita. In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:45:y:2017:i:3:d:10.1007_s11747-016-0485-6.

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220
52020How artificial intelligence will change the future of marketing. (2020). Bressgott, Timna ; Grewal, Dhruv ; Guha, Abhijit ; Davenport, Thomas . In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:48:y:2020:i:1:d:10.1007_s11747-019-00696-0.

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170
62016Value co-creation: concept and measurement. (2016). Read, Stuart ; Ranjan, Kumar Rakesh. In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:44:y:2016:i:3:d:10.1007_s11747-014-0397-2.

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161
72018Marketing survey research best practices: evidence and recommendations from a review of JAMS articles. (2018). Smith, Keith Marion ; Baumgartner, Hans ; Hulland, John. In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:46:y:2018:i:1:d:10.1007_s11747-017-0532-y.

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145
82017The role of data privacy in marketing. (2017). Murphy, Patrick E ; Martin, Kelly D. In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:45:y:2017:i:2:d:10.1007_s11747-016-0495-4.

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124
92017Customer experience management: toward implementing an evolving marketing concept. (2017). Kuehnl, Christina ; Jozi, Danijel ; Homburg, Christian. In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:45:y:2017:i:3:d:10.1007_s11747-015-0460-7.

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113
102020Customer experience: fundamental premises and implications for research. (2020). Jaakkola, Elina ; Becker, Larissa. In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:48:y:2020:i:4:d:10.1007_s11747-019-00718-x.

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107
112018Review articles: purpose, process, and structure. (2018). Hulland, John ; Houston, Mark B ; Palmatier, Robert W. In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:46:y:2018:i:1:d:10.1007_s11747-017-0563-4.

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105
122020The future of social media in marketing. (2020). Stephen, Andrew T ; Hadi, Rhonda ; Grewal, Lauren ; Appel, Gil. In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:48:y:2020:i:1:d:10.1007_s11747-019-00695-1.

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99
132017Augmenting the eye of the beholder: exploring the strategic potential of augmented reality to enhance online service experiences. (2017). Mahr, Dominik ; Chylinski, Mathew ; de Ruyter, KO ; Hilken, Tim ; Keeling, Debbie I. In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:45:y:2017:i:6:d:10.1007_s11747-017-0541-x.

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84
142020The future of in-store technology. (2020). Nordfalt, Jens ; Roggeveen, Anne L ; Noble, Stephanie M ; Grewal, Dhruv. In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:48:y:2020:i:1:d:10.1007_s11747-019-00697-z.

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82
152019S-D logic–informed customer engagement: integrative framework, revised fundamental propositions, and application to CRM. (2019). Chen, Tom ; Srivastava, Rajendra K ; Hollebeek, Linda D. In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:47:y:2019:i:1:d:10.1007_s11747-016-0494-5.

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77
162017Event study methodology in the marketing literature: an overview. (2017). Ertekin, Larisa ; Warren, Nooshin L ; Sorescu, Alina. In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:45:y:2017:i:2:d:10.1007_s11747-017-0516-y.

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76
172021Understanding anthropomorphism in service provision: a meta-analysis of physical robots, chatbots, and other AI. (2021). Brock, Christian ; Wunderlich, Nancy V ; Wang, Cheng ; Blut, Markus. In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:49:y:2021:i:4:d:10.1007_s11747-020-00762-y.

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74
182017Innovating for sustainability: a framework for sustainable innovations and a model of sustainable innovations orientation. (2017). Varadarajan, Rajan. In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:45:y:2017:i:1:d:10.1007_s11747-015-0461-6.

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74
192017Toward a theory of customer engagement marketing. (2017). Carlson, Brad D ; Arnold, Mark J ; Moffett, Jordan W ; Harmeling, Colleen M. In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:45:y:2017:i:3:d:10.1007_s11747-016-0509-2.

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73
202016Utilizing customer knowledge in innovation: antecedents and impact of customer involvement on new product performance. (2016). Wu, Fang ; Cui, Anna S. In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:44:y:2016:i:4:d:10.1007_s11747-015-0433-x.

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73
212019Customer engagement in service. (2019). Pozza, Ilaria Dalla ; Gupta, Shaphali ; Rajan, Bharath ; Kumar, V. In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:47:y:2019:i:1:d:10.1007_s11747-017-0565-2.

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72
222021A strategic framework for artificial intelligence in marketing. (2021). Rust, Roland T ; Huang, Ming-Hui. In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:49:y:2021:i:1:d:10.1007_s11747-020-00749-9.

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71
232020Explainable AI: from black box to glass box. (2020). Rai, Arun. In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:48:y:2020:i:1:d:10.1007_s11747-019-00710-5.

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71
242017The effectiveness of celebrity endorsements: a meta-analysis. (2017). Matthes, Jorg ; Knoll, Johannes. In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:45:y:2017:i:1:d:10.1007_s11747-016-0503-8.

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69
252020The future of technology and marketing: a multidisciplinary perspective. (2020). Karahanna, Elena ; Kopalle, Praveen K ; Hulland, John ; Grewal, Dhruv. In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:48:y:2020:i:1:d:10.1007_s11747-019-00711-4.

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62
262017Can doing good lead to doing poorly? Firm value implications of CSR in the face of CSI. (2017). Hammerschmidt, Maik ; Wetzel, Hauke A ; Lenz, Isabell. In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:45:y:2017:i:5:d:10.1007_s11747-016-0510-9.

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61
272020A systematic review of brand transgression, service failure recovery and product-harm crisis: integration and guiding insights. (2020). Suri, Anshu ; Gregoire, Yany ; Khamitov, Mansur. In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:48:y:2020:i:3:d:10.1007_s11747-019-00679-1.

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60
282018Good, better, engaged? The effect of company-initiated customer engagement behavior on shareholder value. (2018). Verhoef, Peter C ; Doorn, Jenny ; Ander, S. In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:46:y:2018:i:3:d:10.1007_s11747-017-0539-4.

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57
292019The consumer production journey: marketing to consumers as co-producers in the sharing economy. (2019). dellaert, benedict. In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:47:y:2019:i:2:d:10.1007_s11747-018-0607-4.

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57
302019Relationship journeys in the internet of things: a new framework for understanding interactions between consumers and smart objects. (2019). Hoffman, Donna L ; Novak, Thomas P. In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:47:y:2019:i:2:d:10.1007_s11747-018-0608-3.

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55
312019Endogeneity and marketing strategy research: an overview. (2019). Watson, George F ; Rutz, Oliver J. In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:47:y:2019:i:3:d:10.1007_s11747-019-00630-4.

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54
322019Online relationship marketing. (2019). Kozlenkova, Irina V ; Weaven, Scott ; Arli, Denni ; Steinhoff, Lena. In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:47:y:2019:i:3:d:10.1007_s11747-018-0621-6.

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53
332017Marketing research on product-harm crises: a review, managerial implications, and an agenda for future research. (2017). Heerde, Harald J ; Dekimpe, Marnik G ; Cleeren, Kathleen. In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:45:y:2017:i:5:d:10.1007_s11747-017-0558-1.

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52
342017The customer value proposition: evolution, development, and application in marketing. (2017). Eggert, Andreas ; Frow, Pennie ; Payne, Adrian. In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:45:y:2017:i:4:d:10.1007_s11747-017-0523-z.

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52
352016Understanding loyalty program effectiveness: managing target and bystander effects. (2016). Palmatier, Robert W ; Steinhoff, Lena. In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:44:y:2016:i:1:d:10.1007_s11747-014-0405-6.

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51
362016Eco-friendly product development strategy: antecedents, outcomes, and contingent effects. (2016). Zeriti, Athina ; Leonidou, Constantinos N ; Katsikeas, Constantine S. In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:44:y:2016:i:6:d:10.1007_s11747-015-0470-5.

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51
372020Conceptualizing the electronic word-of-mouth process: What we know and need to know about eWOM creation, exposure, and evaluation. (2020). Sotgiu, Francesca ; Valck, Kristine ; Rosario, Ana Babi. In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:48:y:2020:i:3:d:10.1007_s11747-019-00706-1.

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50
382020Personalized mobile marketing strategies. (2020). Xu, BO ; Luo, Xueming ; Tong, Siliang. In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:48:y:2020:i:1:d:10.1007_s11747-019-00693-3.

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49
392016Adaptive personalization using social networks. (2016). Rust, Roland T ; Wedel, Michel ; Chung, Tuck Siong. In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:44:y:2016:i:1:d:10.1007_s11747-015-0441-x.

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48
402017Firm capabilities and growth: the moderating role of market conditions. (2017). Rego, Lopo L ; Morgan, Neil A ; Feng, Hui. In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:45:y:2017:i:1:d:10.1007_s11747-016-0472-y.

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46
412020Customer engagement in social media: a framework and meta-analysis. (2020). Herter, Marcia Maurer ; Pinto, Diego Costa ; Ladeira, Wagner Junior ; Santini, Fernando ; Babin, Barry J ; Sampaio, Claudio Hoffmann. In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:48:y:2020:i:6:d:10.1007_s11747-020-00731-5.

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45
422019Effective customer journey design: consumers’ conception, measurement, and consequences. (2019). Homburg, Christian ; Jozic, Danijel ; Kuehnl, Christina. In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:47:y:2019:i:3:d:10.1007_s11747-018-00625-7.

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45
432019Capabilities for market-shaping: triggering and facilitating increased value creation. (2019). Windahl, Charlotta ; Storbacka, Kaj ; Nenonen, Suvi. In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:47:y:2019:i:4:d:10.1007_s11747-019-00643-z.

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44
442018Unstructured data in marketing. (2018). Marinova, Detelina ; Balducci, Bitty. In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:46:y:2018:i:4:d:10.1007_s11747-018-0581-x.

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43
452021Social media marketing strategy: definition, conceptualization, taxonomy, validation, and future agenda. (2021). Leonidou, Leonidas C ; Larimo, Jorma ; Li, Fangfang. In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:49:y:2021:i:1:d:10.1007_s11747-020-00733-3.

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43
462017Technology-driven service strategy. (2017). Rust, Roland T ; Huang, Ming-Hui. In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:45:y:2017:i:6:d:10.1007_s11747-017-0545-6.

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43
472017Customer participation in services: domain, scope, and boundaries. (2017). Sivakumar, K ; Dong, Beibei. In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:45:y:2017:i:6:d:10.1007_s11747-017-0524-y.

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42
482020Technology readiness: a meta-analysis of conceptualizations of the construct and its impact on technology usage. (2020). Wang, Cheng ; Blut, Markus. In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:48:y:2020:i:4:d:10.1007_s11747-019-00680-8.

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41
492020Impulse buying: a meta-analytic review. (2020). Grewal, Dhruv ; Xiao, Sarah Hong ; Blut, Markus ; Iyer, Gopalkrishnan R. In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:48:y:2020:i:3:d:10.1007_s11747-019-00670-w.

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37
502019The effects of scarcity on consumer decision journeys. (2019). Chaplin, Lan Nguyen ; Zhu, Meng ; Bone, Sterling ; Shah, Anuj ; Thompson, Debora ; Roux, Caroline ; Hamilton, Rebecca ; Piff, Paul ; Oguinn, Thomas ; Mittal, Chiraag ; John, Deborah Roedder ; Hill, Ronald ; Goldsmith, Kelly ; Griskevicius, Vladas. In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:47:y:2019:i:3:d:10.1007_s11747-018-0604-7.

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37
50 most relevant documents in this series (papers most cited in the last two years)
#YearTitleCited
12016Institutions and axioms: an extension and update of service-dominant logic. (2016). Lusch, Robert F ; Vargo, Stephen L. In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:44:y:2016:i:1:d:10.1007_s11747-015-0456-3.

Full description at Econpapers || Download paper

102
22017Mirror, mirror on the wall: a comparative evaluation of composite-based structural equation modeling methods. (2017). Ringle, Christian ; Sarstedt, Marko ; Tomas, G ; Hair, Joseph F ; THIELE, Kai Oliver . In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:45:y:2017:i:5:d:10.1007_s11747-017-0517-x.

Full description at Econpapers || Download paper

98
32016Discriminant validity testing in marketing: an analysis, causes for concern, and proposed remedies. (2016). Ramirez, Edwar D ; Calantone, Roger ; Brady, Michael K ; Voorhees, Clay M. In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:44:y:2016:i:1:d:10.1007_s11747-015-0455-4.

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74
42020How artificial intelligence will change the future of marketing. (2020). Bressgott, Timna ; Grewal, Dhruv ; Guha, Abhijit ; Davenport, Thomas . In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:48:y:2020:i:1:d:10.1007_s11747-019-00696-0.

Full description at Econpapers || Download paper

65
52018Marketing survey research best practices: evidence and recommendations from a review of JAMS articles. (2018). Smith, Keith Marion ; Baumgartner, Hans ; Hulland, John. In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:46:y:2018:i:1:d:10.1007_s11747-017-0532-y.

Full description at Econpapers || Download paper

63
62017Customer engagement: the construct, antecedents, and consequences. (2017). Kumar, V ; Pansari, Anita. In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:45:y:2017:i:3:d:10.1007_s11747-016-0485-6.

Full description at Econpapers || Download paper

62
72020Customer experience: fundamental premises and implications for research. (2020). Jaakkola, Elina ; Becker, Larissa. In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:48:y:2020:i:4:d:10.1007_s11747-019-00718-x.

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58
82020The future of social media in marketing. (2020). Stephen, Andrew T ; Hadi, Rhonda ; Grewal, Lauren ; Appel, Gil. In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:48:y:2020:i:1:d:10.1007_s11747-019-00695-1.

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51
92021A strategic framework for artificial intelligence in marketing. (2021). Rust, Roland T ; Huang, Ming-Hui. In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:49:y:2021:i:1:d:10.1007_s11747-020-00749-9.

Full description at Econpapers || Download paper

48
102021Understanding anthropomorphism in service provision: a meta-analysis of physical robots, chatbots, and other AI. (2021). Brock, Christian ; Wunderlich, Nancy V ; Wang, Cheng ; Blut, Markus. In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:49:y:2021:i:4:d:10.1007_s11747-020-00762-y.

Full description at Econpapers || Download paper

48
112017The role of data privacy in marketing. (2017). Murphy, Patrick E ; Martin, Kelly D. In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:45:y:2017:i:2:d:10.1007_s11747-016-0495-4.

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40
122018Review articles: purpose, process, and structure. (2018). Hulland, John ; Houston, Mark B ; Palmatier, Robert W. In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:46:y:2018:i:1:d:10.1007_s11747-017-0563-4.

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38
132016Value co-creation: concept and measurement. (2016). Read, Stuart ; Ranjan, Kumar Rakesh. In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:44:y:2016:i:3:d:10.1007_s11747-014-0397-2.

Full description at Econpapers || Download paper

38
142020A systematic review of brand transgression, service failure recovery and product-harm crisis: integration and guiding insights. (2020). Suri, Anshu ; Gregoire, Yany ; Khamitov, Mansur. In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:48:y:2020:i:3:d:10.1007_s11747-019-00679-1.

Full description at Econpapers || Download paper

35
152017Customer experience management: toward implementing an evolving marketing concept. (2017). Kuehnl, Christina ; Jozi, Danijel ; Homburg, Christian. In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:45:y:2017:i:3:d:10.1007_s11747-015-0460-7.

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34
162020The future of in-store technology. (2020). Nordfalt, Jens ; Roggeveen, Anne L ; Noble, Stephanie M ; Grewal, Dhruv. In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:48:y:2020:i:1:d:10.1007_s11747-019-00697-z.

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32
172020Customer engagement in social media: a framework and meta-analysis. (2020). Herter, Marcia Maurer ; Pinto, Diego Costa ; Ladeira, Wagner Junior ; Santini, Fernando ; Babin, Barry J ; Sampaio, Claudio Hoffmann. In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:48:y:2020:i:6:d:10.1007_s11747-020-00731-5.

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31
182020Explainable AI: from black box to glass box. (2020). Rai, Arun. In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:48:y:2020:i:1:d:10.1007_s11747-019-00710-5.

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29
192022Online influencer marketing. (2022). Palmatier, Robert W ; Gu, Flora F ; Leung, Fine F. In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:50:y:2022:i:2:d:10.1007_s11747-021-00829-4.

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28
202020Conceptualizing the electronic word-of-mouth process: What we know and need to know about eWOM creation, exposure, and evaluation. (2020). Sotgiu, Francesca ; Valck, Kristine ; Rosario, Ana Babi. In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:48:y:2020:i:3:d:10.1007_s11747-019-00706-1.

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27
212021Social media marketing strategy: definition, conceptualization, taxonomy, validation, and future agenda. (2021). Leonidou, Leonidas C ; Larimo, Jorma ; Li, Fangfang. In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:49:y:2021:i:1:d:10.1007_s11747-020-00733-3.

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222019Customer engagement in service. (2019). Pozza, Ilaria Dalla ; Gupta, Shaphali ; Rajan, Bharath ; Kumar, V. In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:47:y:2019:i:1:d:10.1007_s11747-017-0565-2.

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25
232017Event study methodology in the marketing literature: an overview. (2017). Ertekin, Larisa ; Warren, Nooshin L ; Sorescu, Alina. In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:45:y:2017:i:2:d:10.1007_s11747-017-0516-y.

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242022Revisiting Gaussian copulas to handle endogenous regressors. (2022). Ringle, Christian M ; Proksch, Dorian ; Becker, Jan-Michael. In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:50:y:2022:i:1:d:10.1007_s11747-021-00805-y.

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252019Relationship journeys in the internet of things: a new framework for understanding interactions between consumers and smart objects. (2019). Hoffman, Donna L ; Novak, Thomas P. In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:47:y:2019:i:2:d:10.1007_s11747-018-0608-3.

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262017Innovating for sustainability: a framework for sustainable innovations and a model of sustainable innovations orientation. (2017). Varadarajan, Rajan. In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:45:y:2017:i:1:d:10.1007_s11747-015-0461-6.

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272019S-D logic–informed customer engagement: integrative framework, revised fundamental propositions, and application to CRM. (2019). Chen, Tom ; Srivastava, Rajendra K ; Hollebeek, Linda D. In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:47:y:2019:i:1:d:10.1007_s11747-016-0494-5.

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282017Augmenting the eye of the beholder: exploring the strategic potential of augmented reality to enhance online service experiences. (2017). Mahr, Dominik ; Chylinski, Mathew ; de Ruyter, KO ; Hilken, Tim ; Keeling, Debbie I. In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:45:y:2017:i:6:d:10.1007_s11747-017-0541-x.

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292020The future of technology and marketing: a multidisciplinary perspective. (2020). Karahanna, Elena ; Kopalle, Praveen K ; Hulland, John ; Grewal, Dhruv. In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:48:y:2020:i:1:d:10.1007_s11747-019-00711-4.

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302016Utilizing customer knowledge in innovation: antecedents and impact of customer involvement on new product performance. (2016). Wu, Fang ; Cui, Anna S. In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:44:y:2016:i:4:d:10.1007_s11747-015-0433-x.

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312020Technology readiness: a meta-analysis of conceptualizations of the construct and its impact on technology usage. (2020). Wang, Cheng ; Blut, Markus. In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:48:y:2020:i:4:d:10.1007_s11747-019-00680-8.

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322020Customer satisfaction and firm performance: insights from over a quarter century of empirical research. (2020). Varadarajan, Rajan ; Szymanski, David M ; Otto, Ashley S. In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:48:y:2020:i:3:d:10.1007_s11747-019-00657-7.

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332022Digital technologies: tensions in privacy and data. (2022). Quach, Sara ; Martin, Kelly D ; Weaven, Scott ; Palmatier, Robert W ; Thaichon, Park. In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:50:y:2022:i:6:d:10.1007_s11747-022-00845-y.

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342017The effectiveness of celebrity endorsements: a meta-analysis. (2017). Matthes, Jorg ; Knoll, Johannes. In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:45:y:2017:i:1:d:10.1007_s11747-016-0503-8.

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352019The consumer production journey: marketing to consumers as co-producers in the sharing economy. (2019). dellaert, benedict. In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:47:y:2019:i:2:d:10.1007_s11747-018-0607-4.

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362017Toward a theory of customer engagement marketing. (2017). Carlson, Brad D ; Arnold, Mark J ; Moffett, Jordan W ; Harmeling, Colleen M. In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:45:y:2017:i:3:d:10.1007_s11747-016-0509-2.

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372019Endogeneity and marketing strategy research: an overview. (2019). Watson, George F ; Rutz, Oliver J. In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:47:y:2019:i:3:d:10.1007_s11747-019-00630-4.

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382019Research in marketing strategy. (2019). Chari, Simos ; Feng, Hui ; Whitler, Kimberly A ; Morgan, Neil A. In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:47:y:2019:i:1:d:10.1007_s11747-018-0598-1.

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392018Institutions and opportunism in buyer–supplier exchanges: the moderated mediating effects of contractual and relational governance. (2018). Guo, Zhaoyang ; Li, Julie Juan ; Zhou, Kevin Zheng ; Sheng, Shibin. In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:46:y:2018:i:6:d:10.1007_s11747-018-0582-9.

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402017Can doing good lead to doing poorly? Firm value implications of CSR in the face of CSI. (2017). Hammerschmidt, Maik ; Wetzel, Hauke A ; Lenz, Isabell. In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:45:y:2017:i:5:d:10.1007_s11747-016-0510-9.

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412020Personalized mobile marketing strategies. (2020). Xu, BO ; Luo, Xueming ; Tong, Siliang. In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:48:y:2020:i:1:d:10.1007_s11747-019-00693-3.

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422019Online relationship marketing. (2019). Kozlenkova, Irina V ; Weaven, Scott ; Arli, Denni ; Steinhoff, Lena. In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:47:y:2019:i:3:d:10.1007_s11747-018-0621-6.

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432020Impulse buying: a meta-analytic review. (2020). Grewal, Dhruv ; Xiao, Sarah Hong ; Blut, Markus ; Iyer, Gopalkrishnan R. In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:48:y:2020:i:3:d:10.1007_s11747-019-00670-w.

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442019Effective customer journey design: consumers’ conception, measurement, and consequences. (2019). Homburg, Christian ; Jozic, Danijel ; Kuehnl, Christina. In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:47:y:2019:i:3:d:10.1007_s11747-018-00625-7.

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452019Capabilities for market-shaping: triggering and facilitating increased value creation. (2019). Windahl, Charlotta ; Storbacka, Kaj ; Nenonen, Suvi. In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:47:y:2019:i:4:d:10.1007_s11747-019-00643-z.

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462020How CEO/CMO characteristics affect innovation and stock returns: findings and future directions. (2020). Joshi, Amit ; Pauwels, Koen ; Srinivasan, Shuba ; You, YA. In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:48:y:2020:i:6:d:10.1007_s11747-020-00732-4.

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472017Marketing research on product-harm crises: a review, managerial implications, and an agenda for future research. (2017). Heerde, Harald J ; Dekimpe, Marnik G ; Cleeren, Kathleen. In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:45:y:2017:i:5:d:10.1007_s11747-017-0558-1.

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482021Conversational robo advisors as surrogates of trust: onboarding experience, firm perception, and consumer financial decision making. (2021). Bergner, Anouk ; Hildebrand, Christian. In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:49:y:2021:i:4:d:10.1007_s11747-020-00753-z.

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492020Accurately measuring willingness to pay for consumer goods: a meta-analysis of the hypothetical bias. (2020). , Tammo ; Schmidt, Jonas . In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:48:y:2020:i:3:d:10.1007_s11747-019-00666-6.

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502020Learning from the Dark Web: leveraging conversational agents in the era of hyper-privacy to enhance marketing. (2020). Hulland, John ; Karahanna, Elena ; Salge, Carolina ; Thomaz, Felipe. In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:48:y:2020:i:1:d:10.1007_s11747-019-00704-3.

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2024The effects of observing punishment on consumers’ decisions to punish other companies during industry-wide crises. (2024). Yao, Jun ; Li, YI ; Chen, Shijiao. In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:52:y:2024:i:6:d:10.1007_s11747-024-01035-8.

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2024Relational exchanges in the sales domain: A review and research agenda through the lens of commitment-trust theory of relationship marketing. (2024). Ramachandran, Indu ; Badrinarayanan, Vishag. In: Journal of Business Research. RePEc:eee:jbrese:v:177:y:2024:i:c:s0148296324001486.

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2024A meta-model of customer brand loyalty and its antecedents. (2024). Eisend, Martin ; Mandler, Timo ; Desveaud, Kathleen. In: Journal of Business Research. RePEc:eee:jbrese:v:176:y:2024:i:c:s0148296324000936.

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2024Advanced marketing analytics using partial least squares structural equation modeling (PLS-SEM). (2024). Liu, Yide ; Sarstedt, Marko. In: Journal of Marketing Analytics. RePEc:pal:jmarka:v:12:y:2024:i:1:d:10.1057_s41270-023-00279-7.

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2024The effects of innovation on product recall likelihood. (2024). Voorhees, Clay M ; Friske, Wesley ; Cockrell, Seth ; Calantone, Roger J. In: Journal of Business Research. RePEc:eee:jbrese:v:173:y:2024:i:c:s0148296323008111.

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2024Robustness checks in PLS-SEM: A review of recent practices and recommendations for future applications in business research. (2024). Moisescu, Ovidiu I ; Ong, Chu Sun ; Vaithilingam, Santha ; Nair, Mahendhiran S. In: Journal of Business Research. RePEc:eee:jbrese:v:173:y:2024:i:c:s014829632300824x.

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2024Navigating the student entrepreneurial journey: Dynamics and interplay of resourceful and innovative behavior. (2024). Lopez-Perez, Sain ; Agirre-Aramburu, Izaskun ; Manzi-Puertas, Mario A. In: Journal of Business Research. RePEc:eee:jbrese:v:174:y:2024:i:c:s0148296324000286.

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2024It’s a Family Affair: A Case for Consistency in Family Foundation Giving and Family Firm Community CSR Activity. (2024). Cruz, Cristina ; Milanov, Hana ; Klein, Judit. In: Journal of Business Ethics. RePEc:kap:jbuset:v:191:y:2024:i:3:d:10.1007_s10551-023-05424-x.

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2024Modelling supply chain Visibility, digital Technologies, environmental dynamism and healthcare supply chain Resilience: An organisation information processing theory perspective. (2024). Dubey, Rameshwar ; Kumari, Sushma ; Tiwari, Manisha ; Stavropoulou, Foteini ; Bryde, David J ; Foropon, Cyril. In: Transportation Research Part E: Logistics and Transportation Review. RePEc:eee:transe:v:188:y:2024:i:c:s1366554524002047.

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2024Lonely and Insecure: How salesperson Well-Being impacts performance. (2024). Good, Valerie ; Mangus, Stephanie M ; Fehl, Amy Greiner. In: Journal of Business Research. RePEc:eee:jbrese:v:184:y:2024:i:c:s0148296324003916.

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2024The Energy Transition in SMEs: The Italian Experience. (2024). Scandurra, Giuseppe ; Punzo, Gennaro ; Castellano, Rosalia ; Thomas, Antonio. In: Energies. RePEc:gam:jeners:v:17:y:2024:i:5:p:1160-:d:1348557.

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2024How Can Vietnamese Companies Benefit from Management Accounting Systems and Supply Chain Integration Under Business Environment Uncertainty?. (2024). Hoai, Tu Thanh ; Nguyen, Nguyen Phong ; Thu, Le Thi. In: SAGE Open. RePEc:sae:sagope:v:14:y:2024:i:2:p:21582440241240848.

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2024Enhancing Adoption of Sustainable Product Innovations: Addressing Reduced Performance with Risk-Reducing Product Modifications. (2024). Schumann, Jan H ; Heidenreich, Sven ; Nagel, Christian. In: Journal of Business Research. RePEc:eee:jbrese:v:179:y:2024:i:c:s0148296324001887.

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2024Reducing the negative impact of ultra-processed foods: Consumer response to natural claims, organic claims, and processing level disclosures. (2024). Berry, Christopher ; Burton, Scot ; Rybak, Garrett. In: Journal of Business Research. RePEc:eee:jbrese:v:177:y:2024:i:c:s0148296324000924.

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2024Mining spatial-temporal patterns from customer data to improve forecasting of customer flow across multiple sites. (2024). Liu, Hsiu-Wen. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:79:y:2024:i:c:s0969698924001644.

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2024Marketing analytics in 2024 conferences: AI and data-driven decision-making. (2024). Krishen, Anjala S ; Petrescu, Maria. In: Journal of Marketing Analytics. RePEc:pal:jmarka:v:12:y:2024:i:4:d:10.1057_s41270-024-00357-4.

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2024Leveraging online selling through social media influencers. (2024). Viglia, Giampaolo ; Filieri, Raffaele ; Shuqair, Saleh ; Pinto, Diego Costa ; Mattila, Anna S. In: Journal of Business Research. RePEc:eee:jbrese:v:171:y:2024:i:c:s0148296323007506.

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2024Social network platforms and climate change in China: Evidence from TikTok. (2024). Razzaq, Asif ; Jia, Ruoya ; Sun, Yunpeng ; Bao, Qun. In: Technological Forecasting and Social Change. RePEc:eee:tefoso:v:200:y:2024:i:c:s004016252300882x.

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2024How do social media influencers induce the urge to buy impulsively? Social commerce context. (2024). Islam, Tahir ; Azam, Muhammad ; Shamim, Komal. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:77:y:2024:i:c:s0969698923003727.

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2024From likes to loyalty: Exploring the impact of influencer credibility on purchase intentions in TikTok. (2024). Kalinia, Zoran ; Rodriguez-Lpez, Mara Eugenia ; Alcntara-Pilar, Juan Miguel ; Libana-Cabanillas, Francisco. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:78:y:2024:i:c:s0969698924000055.

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2024Virtual influencers and data privacy: Introducing the multi-privacy paradox. (2024). Viglia, Giampaolo ; Mifsud, Matthieu ; Liyanaarachchi, Gajendra. In: Journal of Business Research. RePEc:eee:jbrese:v:176:y:2024:i:c:s0148296324000882.

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2024Do you create your content yourself? Using generative artificial intelligence for social media content creation diminishes perceived brand authenticity. (2024). Meiner, Martin ; Brns, Jasper David. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:79:y:2024:i:c:s0969698924000869.

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2024Virtually human: anthropomorphism in virtual influencer marketing. (2024). Grant, Gerald ; Wang, Fang ; Farivar, Samira ; Dabiran, Ehsan. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:79:y:2024:i:c:s0969698924000936.

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2024Tricks of the trade: Understanding and utilizing influencer tactics to improve retailer performance. (2024). Farrell, Justine Rapp ; Campbell, Colin ; Rosengren, Sara. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:79:y:2024:i:c:s096969892400153x.

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2024Everything they touch turns to gold: Disabled social media influencers and perceptions of product luxury. (2024). Klucarova, Sona. In: Journal of Business Research. RePEc:eee:jbrese:v:182:y:2024:i:c:s0148296324002984.

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2024Dynamic relationship changes between reviewers and consumers in online product reviews. (2024). Iacobucci, Dawn ; Kim, Seung-Wook ; Moon, Sangkil. In: Journal of Retailing. RePEc:eee:jouret:v:100:y:2024:i:1:p:70-84.

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2024How consumers evaluate movies on online platforms? Investigating the role of consumer engagement and external engagement. (2024). Mariani, Marcello ; Gupta, Manjul ; Tiwari, Amit Anand ; Deodhar, Swanand J. In: Journal of Business Research. RePEc:eee:jbrese:v:176:y:2024:i:c:s0148296324001176.

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2024The perils of smart technology in museums. (2024). Huang, Jingwen ; Wong, Ipkin Anthony ; Wai, Aliana Man ; Fan, Yulan. In: Information Technology & Tourism. RePEc:spr:infott:v:26:y:2024:i:4:d:10.1007_s40558-024-00292-1.

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2024When CEO Pay Becomes a Brand Problem. (2024). Kashmiri, Saim ; Whitler, Kimberly A ; Besharat, Ali. In: Journal of Business Ethics. RePEc:kap:jbuset:v:190:y:2024:i:4:d:10.1007_s10551-023-05394-0.

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2024The impact of business-to-government relationship emphasis on green innovation: An empirical analysis. (2024). Liu, Tingting ; Wang, Jiangzhe ; Jia, Xingping. In: Technovation. RePEc:eee:techno:v:129:y:2024:i:c:s0166497223002304.

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2024What’s mine is mine, what’s yours is yours: Contamination concerns enhance psychological ownership. (2024). Whelan, Jodie ; Hingston, Sean T. In: Journal of Business Research. RePEc:eee:jbrese:v:178:y:2024:i:c:s014829632400184x.

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2024Trust asymmetry and changes in supplier opportunism: An institutional contingency view. (2024). Bai, Xuan ; Zhou, Kevin Zheng ; Wang, Mengyang ; Li, Jiaxuan. In: Journal of Business Research. RePEc:eee:jbrese:v:174:y:2024:i:c:s0148296324000419.

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2024Who is more likely to initiate referrals? Effect of consumers regulatory focus on referral intention. (2024). Wang, Kanliang ; Lu, Shouwang ; Jin, Huijie. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:77:y:2024:i:c:s0969698923004010.

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2024Make a good impression: Recommend different products for self-presentation. (2024). Zhang, Xuan ; Wang, Lili ; Chen, Hanyu. In: Australian Journal of Management. RePEc:sae:ausman:v:49:y:2024:i:4:p:581-604.

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2024To hesitate or not to hesitate: Can popularity cues minimize the hesitation to checkout in e-commerce?. (2024). Luo, XI ; Lim, Xin-Jean ; Wang, Siqi ; Cheah, Jun-Hwa. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:78:y:2024:i:c:s0969698924000262.

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2024The inverted U-shaped relationship between information entropy of keyword combinations and sales of digital products: Evidence from China Tmall. (2024). Yao, Ruoxi ; Nan, Yafeng ; Li, Baoku. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:79:y:2024:i:c:s0969698924001760.

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2024Absence makes the heart grow fonder: The interactive effect of crowding information and spatial distance on consumers’ patronage intention. (2024). Liu, Yuan ; Zhao, Jing ; Huang, Minxue. In: Journal of Business Research. RePEc:eee:jbrese:v:176:y:2024:i:c:s0148296324000870.

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2024Personalized touchpoints and customer experience: A conceptual synthesis. (2024). Kuehnl, Christina ; Weippert, Marco ; Weidig, Jakob. In: Journal of Business Research. RePEc:eee:jbrese:v:177:y:2024:i:c:s0148296324001450.

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2024Leveraging AI and NLP for Bank Marketing: A Systematic Review and Gap Analysis. (2024). Lessmann, Stefan ; Gerling, Christopher. In: Papers. RePEc:arx:papers:2411.14463.

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2024Investigating the mediating role of ethical issues and healthcare between the metaverse and mental health in Pakistan, China, and Saudi Arabia. (2024). Irshad, Muhammad ; Ahmad, Sayed Fayaz ; Xiao, Yineng ; Khan, Yasser ; Awwad, Emad Mahrous ; Mahmoud, Haitham A ; Guo, Han. In: Palgrave Communications. RePEc:pal:palcom:v:11:y:2024:i:1:d:10.1057_s41599-024-02643-z.

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2024Selling and monetizing data in B2B markets: Four data-driven value propositions. (2024). Fishburn, Jessica ; Keranen, Joona ; Ritala, Paavo ; Ruokonen, Mika. In: Technovation. RePEc:eee:techno:v:130:y:2024:i:c:s0166497223002468.

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2024Give me your data and I’ll dress you: A two-sided messaging approach to address privacy concerns surrounding in-store technologies. (2024). Decker, Reinhold ; Bilstein, Nicola ; Souka, Mohamed. In: Journal of Business Research. RePEc:eee:jbrese:v:172:y:2024:i:c:s0148296323007555.

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2024S–O–R based experiential framework for measuring in-store customer satisfaction in non-fuel retailing. (2024). Ahmad, Farooq ; Abid, Muhammad Farrukh ; Shamim, Amjad. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:77:y:2024:i:c:s096969892300423x.

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2024R&D tax incentive policy, intellectual property right protection, and corporate innovation in an emerging market. (2024). Liu, Qigui ; Tang, Jinghua. In: Research in International Business and Finance. RePEc:eee:riibaf:v:69:y:2024:i:c:s0275531924000369.

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2024Are digital technologies an effective inhibitor of depression among middle-aged and older adults? Micro-level evidence from a panel study. (2024). Balezentis, Tomas ; Su, Weihua ; Nie, Chenying ; Zhang, Chonghui. In: Social Science & Medicine. RePEc:eee:socmed:v:348:y:2024:i:c:s0277953624002971.

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2024The many faces of social media in business and economics research: Taking stock of the literature and looking into the future. (2024). Tumasjan, Andranik. In: Journal of Economic Surveys. RePEc:bla:jecsur:v:38:y:2024:i:2:p:389-426.

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2024The effect of empathetic response and consumers’ narcissism in voice-based artificial intelligence. (2024). Gearhart, Richard S ; Vasquez-Parraga, Arturo ; Poushneh, Atieh. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:79:y:2024:i:c:s096969892400167x.

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2024The role of augmented reality in shaping purchase intentions and WOM for luxury products. (2024). Yousaf, Anish ; Nedra, Bahri-Ammari ; Nawres, Darragi ; Mishra, Abhishek. In: Journal of Business Research. RePEc:eee:jbrese:v:171:y:2024:i:c:s0148296323007270.

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2024The challenge of integrating “intelligent†technologies in luxury shopping contexts: The role of brand personality appeal and consumers’ status consumption orientation. (2024). Sestino, Andrea. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:76:y:2024:i:c:s0969698923002357.

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2024The role of recommendation sources and attribute framing in online product recommendations. (2024). Yu, Yining ; Zheng, Jiehui ; Yang, Yikai ; Wang, Lei ; Qiu, Yiling. In: Journal of Business Research. RePEc:eee:jbrese:v:174:y:2024:i:c:s014829632400002x.

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2024Human vs. AI: The battle for authenticity in fashion design and consumer response. (2024). Kim, Hye-Young ; Lee, Garim. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:77:y:2024:i:c:s0969698923004411.

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2024The mind in the machine: Estimating mind perceptions effect on user satisfaction with voice-based conversational agents. (2024). Osburg, Victoria-Sophie ; Yoganathan, Vignesh. In: Journal of Business Research. RePEc:eee:jbrese:v:175:y:2024:i:c:s0148296324000778.

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2024Consumer engagement in chatbots and voicebots. A multiple-experiment approach in online retailing context. (2024). Katiyar, Gagan ; Shankar, Amit ; Rohit, Kumar ; Alzeiby, Ebtesam Abdullah ; Mehrotra, Ankit. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:78:y:2024:i:c:s0969698924000249.

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2024When anthropomorphism backfires: Anticipation of negative social roles as a source of resistance to smart object adoption. (2024). Peverini, Paolo ; Monsurro, Luigi ; Querci, Ilaria. In: Technovation. RePEc:eee:techno:v:132:y:2024:i:c:s016649722400021x.

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2024The impact of intelligent manufacturing on labor productivity: An empirical analysis of Chinese listed manufacturing companies. (2024). , Andy ; Liang, Chen ; Zhu, Minghao ; Zhou, Honggeng. In: International Journal of Production Economics. RePEc:eee:proeco:v:267:y:2024:i:c:s092552732300302x.

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2024Combating extreme weather through operations management: Evidence from a natural experiment in China. (2024). , Peter ; Zhu, Minghao ; Liang, Chen ; Cheng, T. C. E., . In: International Journal of Production Economics. RePEc:eee:proeco:v:267:y:2024:i:c:s0925527323003055.

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2024How does incorporating ChatGPT within a firm reinforce agility-mediated performance? The moderating role of innovation infusion and firms’ ethical identity. (2024). Masialeti, Masialeti ; Yang, Alan T ; Talaei-Khoei, Amir. In: Technovation. RePEc:eee:techno:v:132:y:2024:i:c:s0166497224000257.

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2024AI adoption rate and corporate green innovation efficiency: Evidence from Chinese energy companies. (2024). Ren, Xiaohang ; Zhang, Taiyu ; Wang, Zongrun ; Shi, Yukun. In: Energy Economics. RePEc:eee:eneeco:v:132:y:2024:i:c:s014098832400207x.

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2024Think like a robot: How interactions with humanoid service robots affect consumers’ decision strategies. (2024). Huang, Jingya ; Liao, Jiancai. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:76:y:2024:i:c:s0969698923003260.

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2024Customer experience quality with social robots: Does trust matter?. (2024). Sadeque, Saalem ; Singh, Gaganpreet ; Roy, Sanjit K ; Gruner, Richard L. In: Technological Forecasting and Social Change. RePEc:eee:tefoso:v:198:y:2024:i:c:s0040162523007175.

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2024Empathic voice assistants: Enhancing consumer responses in voice commerce. (2024). Algesheimer, Rene ; Mandelli, Andreina ; Mari, Alex. In: Journal of Business Research. RePEc:eee:jbrese:v:175:y:2024:i:c:s0148296324000705.

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2024Automated social presence in artificial-intelligence services: Conceptualization, scale development, and validation. (2024). Bu, Huimei ; Shi, Guicheng ; Zheng, Yu-Hao ; Liao, Xia. In: Technological Forecasting and Social Change. RePEc:eee:tefoso:v:203:y:2024:i:c:s0040162524001732.

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2024Unsustainable burgers? Deploying carbon footprint labels to enhance sustainability perceptions of animal-based food products. (2024). France, Cassandra ; Pontes, Nicolas ; Avon, Ming Yang. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:76:y:2024:i:c:s0969698923003181.

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2024Reward or punishment? The impact of heterogeneous environmental regulatory intervention on the firm market value. (2024). Sarkis, Joseph ; Bai, Chunguang ; Sun, Lihua. In: Business Strategy and the Environment. RePEc:bla:bstrat:v:33:y:2024:i:5:p:4004-4023.

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2024Impact of ESG regulation on stock market returns: Investor responses to a reasonable assurance mandate. (2024). Goodell, John W ; Palma, Alessia ; Kumari, Vineeta ; Pandey, Dharen Kumar. In: Finance Research Letters. RePEc:eee:finlet:v:64:y:2024:i:c:s1544612324004422.

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2024.

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2024Fostering firm value: Unpacking the effect of circular economy disclosure via social media. (2024). Petruzzella, Felice ; Giakoumelou, Anastasia ; L'Abate, Vitiana ; Raimo, Nicola ; Vitolla, Filippo. In: Business Strategy and the Environment. RePEc:bla:bstrat:v:33:y:2024:i:8:p:7960-7971.

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2024You fooled me, so I’ll tell you about myself! personnel-related brand betrayal experiences and disclosure of personal information. (2024). Aspara, Jaakko ; Salo, Jari ; Tan, Teck Ming. In: Journal of Business Research. RePEc:eee:jbrese:v:171:y:2024:i:c:s0148296323007269.

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2024When does anthropomorphism hurt? How tool anthropomorphism negatively affects consumers rewards for tool users. (2024). Chan, Eugene ; Wang, Liangyan ; Huang, Jingya. In: Journal of Business Research. RePEc:eee:jbrese:v:170:y:2024:i:c:s0148296323007142.

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2024The impact of privacy violations on subsequent consumer preferences for anthropomorphized products. (2024). Liu, Xiaowen ; Wang, LU ; Zhai, Xiuxiu. In: Journal of Business Research. RePEc:eee:jbrese:v:174:y:2024:i:c:s0148296324000092.

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2024Influence of awe on tourism activity preferences. (2024). Su, Qianqian ; Li, Fangxuan. In: Annals of Tourism Research. RePEc:eee:anture:v:107:y:2024:i:c:s0160738324000707.

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2024The study of brand loyalty and switching cost on OTT bundled service choice: Focusing on reference-dependent preferences in the saturated market. (2024). Kim, Junghun. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:77:y:2024:i:c:s096969892300440x.

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2024Customer Experience, Loyalty, and Churn in Bundled Telecommunications Services. (2024). Rodrigues, Ricardo ; Ribeiro, Hugo ; Barbosa, Belem ; Moreira, Antonio C. In: SAGE Open. RePEc:sae:sagope:v:14:y:2024:i:2:p:21582440241245191.

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2024Customer inspiration in retailing: The role of perceived novelty and customer loyalty across offline and online channels. (2024). Moll-Descals, Alejandro ; Ieva, Marco ; Frasquet, Marta. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:76:y:2024:i:c:s0969698923003430.

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2024The effect of emojis in travel experience sharing. (2024). Liao, Qiwei ; Yan, Huili ; Xiong, Hao. In: Annals of Tourism Research. RePEc:eee:anture:v:107:y:2024:i:c:s0160738324000756.

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2024The positive effect of artificial intelligence technology transparency on digital endorsers: Based on the theory of mind perception. (2024). Qiu, Xingyi ; Wang, Xiaoyi. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:78:y:2024:i:c:s0969698924000730.

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2024Understanding factors affecting social commerce purchase behavior: A longitudinal perspective. (2024). Lutfi, Abdalwali ; Alrawad, Mahmaod ; Laradi, Sofiane ; Agag, Gomaa. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:78:y:2024:i:c:s096969892400047x.

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2024Scroll, Stop, Shop: Decoding impulsive buying in social commerce. (2024). Rahman, Syed Mahmudur ; Wyllie, Jessica ; Carlson, Jamie ; Moghddam, Hamed Azad. In: Journal of Business Research. RePEc:eee:jbrese:v:182:y:2024:i:c:s0148296324002807.

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2024The Influencers€™ Attributes and Customer Purchase Intention: The Mediating Role of Customer Attitude Toward Brand. (2024). Li, Zichang ; Xu, Zhiyan ; Zhao, Xin ; Ding, Fei. In: SAGE Open. RePEc:sae:sagope:v:14:y:2024:i:2:p:21582440241250122.

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2024Employee motivations in shaping customer value co-creation attitude and behavior: Job position as a moderator. (2024). Ting, Ding Hooi ; Shamim, Amjad ; Khan, Imran ; Amin, Muhammad ; Abbasi, Amir Zaib ; Jan, Amin. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:79:y:2024:i:c:s0969698924001152.

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2024Untangling cross-border interfirm effects in SMEs’ working capital financing: A cyber-behavioral signaling perspective. (2024). Yang, Yudong ; Ding, Xinge ; Song, Liyuan ; Wang, Lan. In: International Journal of Production Economics. RePEc:eee:proeco:v:274:y:2024:i:c:s0925527324001774.

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2024Can AI Bridge the Gender Gap in Competitiveness?. (2024). Tzimas, Giannis ; Lagios, Dimitris ; Zervas, Panagiotis ; Mourelatos, Evangelos. In: GLO Discussion Paper Series. RePEc:zbw:glodps:1404.

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2024Automated social presence in AI: Avoiding consumer psychological tensions to improve service value. (2024). Belanche, Daniel ; Belk, Russell W ; Flavian, Carlos ; Casalo, Luis V. In: Journal of Business Research. RePEc:eee:jbrese:v:175:y:2024:i:c:s0148296324000493.

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2024Impact of ESG distinctiveness in alliances on shareholder value. (2024). Misra, Shekhar ; Koval, Mariia ; Iurkov, Viacheslav ; Sinha, Ashish ; Pedada, Kiran. In: Journal of Business Research. RePEc:eee:jbrese:v:171:y:2024:i:c:s0148296323007543.

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2024Measurement invariance testing in partial least squares structural equation modeling. (2024). Liengaard, Benjamin Dybro. In: Journal of Business Research. RePEc:eee:jbrese:v:177:y:2024:i:c:s0148296324000857.

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2024Why do people interact and buy in the Metaverse? Self-Expansion perspectives and the impact of hedonic adaptation. (2024). Seo, Hyesim ; Jin, Byoungho Ellie ; Ahn, Suhyoung. In: Journal of Business Research. RePEc:eee:jbrese:v:175:y:2024:i:c:s0148296324000614.

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2024Investigating metaverse marketing-enabled consumers’ social presence, attachment, engagement and (re)visit intentions. (2024). Khan, Imran ; Rather, Raouf Ahmad ; Ghali, Zohra. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:77:y:2024:i:c:s0969698923004228.

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2024The role of embodiment, experience, and self-image expression in creating continuance intention in the metaverse. (2024). de Bock, Koen W ; Mishra, Anubhav ; Balakrishnan, Janarthanan ; Dwivedi, Yogesh K ; Al-Busaidi, Adil S. In: Technological Forecasting and Social Change. RePEc:eee:tefoso:v:203:y:2024:i:c:s0040162524001987.

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2024Retailing in the metaverse: A framework of managerial considerations for success. (2024). Rudolph, Thomas ; Roggeveen, Anne L ; Linzmajer, Marc ; Eggenschwiler, Matthias. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:79:y:2024:i:c:s0969698924000870.

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2024The impact of metaverse for business model innovation: A review, novel insights and research directions. (2024). Latino, Maria Elena ; de Lorenzi, Maria Chiara ; Petruzzelli, Antonio Messeni ; Corallo, Angelo. In: Technological Forecasting and Social Change. RePEc:eee:tefoso:v:206:y:2024:i:c:s0040162524003676.

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2024See you on the Metaverse: A bibliometric expedition through the Metaverse landscape. (2024). Aiolfi, Simone ; Luceri, Beatrice. In: Technological Forecasting and Social Change. RePEc:eee:tefoso:v:207:y:2024:i:c:s0040162524004037.

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2024Symmetrical and asymmetrical approaches to brand loyalty– The case of intelligent voice assistants. (2024). Wang, Xuequn ; He, Wei ; Prentice, Catherine. In: Journal of Business Research. RePEc:eee:jbrese:v:183:y:2024:i:c:s0148296324003540.

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2024Addressing challenges of digital transformation with modified blockchain. (2024). Kurtaliqi, Fidan ; Viglia, Giampaolo ; Liyanaarachchi, Gajendra. In: Post-Print. RePEc:hal:journl:hal-04440365.

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2024Pre- to post-adoption of blockchain technology in supply chain management: Influencing factors and the role of firm size. (2024). Ashfaq, Muhammad ; Zhang, Qingyu ; Shahzad, Khuram ; Ahmad, Bilal ; Zafar, Abaid Ullah. In: Technological Forecasting and Social Change. RePEc:eee:tefoso:v:198:y:2024:i:c:s0040162523006741.

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2024Guest editorial: A blockchain-based approach to marketing in the sharing economy. (2024). Tan, Garry Wei-Han ; Brashear, Thomas G ; Salo, Jari ; Dwivedi, Yogesh K ; Ooi, Keng-Boon. In: Journal of Business Research. RePEc:eee:jbrese:v:177:y:2024:i:c:s0148296324001437.

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2024In blockchain we trust? Demystifying the “trust” mechanism in blockchain ecosystems. (2024). Zalan, Tatiana ; Toufaily, Elissar. In: Technological Forecasting and Social Change. RePEc:eee:tefoso:v:206:y:2024:i:c:s0040162524003706.

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2024The impact of AI identity disclosure on consumer unethical behavior: A social judgment perspective. (2024). Chang, Ying ; Zhang, Chu-Bing ; Li, Tian-Ge ; Zheng, Wei. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:76:y:2024:i:c:s0969698923003570.

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2024Unintended indulgence in robotic service encounters. (2024). Mattila, Anna S ; Wan, Lisa C ; Choi, Sungwoo. In: Annals of Tourism Research. RePEc:eee:anture:v:106:y:2024:i:c:s0160738324000458.

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2024Virtual versus human: Unraveling consumer reactions to service failures through influencer types. (2024). Wang, Valerie Lynette ; Wu, Banggang ; Ran, Yaxuan ; Zhao, Taiyang ; Lu, Cheng ; Zhou, Liying. In: Journal of Business Research. RePEc:eee:jbrese:v:178:y:2024:i:c:s0148296324001619.

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2024On the economic implications of international travel restrictions: Evidence from Chinese MNEs’ firm value. (2024). Chen, Daniel Q ; Zhang, Hengyuan ; Liu, YI. In: Journal of Business Research. RePEc:eee:jbrese:v:170:y:2024:i:c:s0148296323007130.

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2024Measures of relevance to the success of streaming platforms. (2024). , Joaqu'In ; Mart, Ricardo ; Gonccalves-Dosantos, Juan Carlos. In: Papers. RePEc:arx:papers:2403.08421.

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2024Clicks for money: Predicting video views through a sentiment analysis of titles and thumbnails. (2024). Chung, Yuho ; Wang, Qiaofei ; Peng, Ling ; Cui, Geng. In: Journal of Business Research. RePEc:eee:jbrese:v:183:y:2024:i:c:s0148296324003539.

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2024Guest editorial: More supportive or more distractive? Investigating the negative effects of technology at the customer interface. (2024). Christodoulides, George ; Spanaki, Konstantina ; Carlson, Jamie ; Pantano, Eleonora. In: Post-Print. RePEc:hal:journl:hal-04478502.

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2024Organizational structure and store performance in the grocery retail industry: The moderating role of narcissistic leadership. (2024). Vzquez-Surez, Luis ; Snchez-Gmez, Roberto. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:79:y:2024:i:c:s0969698924000924.

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Recent citations
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YearCiting document
2024Influence of awe on tourism activity preferences. (2024). Su, Qianqian ; Li, Fangxuan. In: Annals of Tourism Research. RePEc:eee:anture:v:107:y:2024:i:c:s0160738324000707.

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2024It takes two to tango: The role of interactivity in enhancing customer engagement on sharing economy platforms. (2024). Mandler, Timo ; Chen, Yanyan ; Yuan, Ruizhi. In: Journal of Business Research. RePEc:eee:jbrese:v:178:y:2024:i:c:s0148296324001620.

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2024How to combine and clean bibliometric data and use bibliometric tools synergistically: Guidelines using metaverse research. (2024). Lim, Weng Marc ; Kumar, Satish ; Donthu, Naveen. In: Journal of Business Research. RePEc:eee:jbrese:v:182:y:2024:i:c:s0148296324002649.

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2024Consumers’ attention, experience, and action to organic consumption: The moderating role of anticipated pride and moral obligation. (2024). Roh, Taewoo ; Kim, Yanghee ; Chae, Myoung-Jin. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:79:y:2024:i:c:s0969698924001206.

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2024Household and retail panel data in retailing research: Time for a renaissance?. (2024). Dekimpe, Marnik G ; van Heerde, Harald J. In: Journal of Retailing. RePEc:eee:jouret:v:100:y:2024:i:1:p:104-113.

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2024The influence of grid connectivity, electricity pricing, policy-driven power incentives, and carbon emissions on renewable energy adoption: Exploring key factors. (2024). Hassan, Syeda Anam ; Anser, Muhammad Khalid ; Zaman, Khalid ; Ahmad, Ejaz ; Khan, Dilawar ; Nassani, Abdelmohsen A. In: Renewable Energy. RePEc:eee:renene:v:232:y:2024:i:c:s0960148124011765.

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2024Creating quality portfolios using score-based models: a systematic review. (2024). Mitra, Pradip Kumar ; Mistry, Janki ; Ravi, V V ; Mishra, Mahima ; Khatwani, Ritesh. In: Palgrave Communications. RePEc:pal:palcom:v:11:y:2024:i:1:d:10.1057_s41599-024-03888-4.

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2024Customer experience orientation: Conceptual model, propositions, and research directions. (2024). Arkadan, Farah ; MacDonald, Emma K ; Wilson, Hugh N. In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:52:y:2024:i:6:d:10.1007_s11747-024-01031-y.

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Recent citations received in 2023

YearCiting document
2023Revenue sharing at music streaming platforms. (2023). Moreno-Ternero, Juan ; Bergantinos, Gustavo. In: Papers. RePEc:arx:papers:2310.11861.

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2023Structural power of female executives and retailer profitability: A contingent resource-based perspective. (2023). Xiang, Kexin ; Feng, Cong. In: Journal of Business Research. RePEc:eee:jbrese:v:168:y:2023:i:c:s0148296323004964.

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2023The cold-start problem in nascent AI strategy: Kickstarting data network effects. (2023). Krakowski, Sebastian ; Schauerte, Nico ; Vomberg, Arnd ; Bleier, Alexander ; Gijsenberg, Maarten J ; Bogusz, Claire Ingram. In: Journal of Business Research. RePEc:eee:jbrese:v:168:y:2023:i:c:s0148296323005957.

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2023Fear appeals and coping appeals for health product promotion: Impulsive purchasing or psychological distancing?. (2023). Luo, Yunzhong ; Wang, Hongpeng ; Zheng, Xiaojiang ; Fu, Shixuan. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:74:y:2023:i:c:s0969698923001303.

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2023Consumers’ willingness to disclose their personal data in e-commerce: A reciprocity-based social exchange perspective. (2023). Anselmsson, Johan ; Hollebeek, Linda D ; Ius, Sigitas Urbonavia ; Degutis, Mindaugas. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:74:y:2023:i:c:s0969698923001327.

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2023Driving marketing outcomes through social media-based customer engagement. (2023). Zhao, Hong ; Grunert, Klaus G ; Hubert, Marco ; Kulikovskaja, Viktorija. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:74:y:2023:i:c:s0969698923001923.

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2023Leveraging In-Store Technology and AI: Increasing Customer and Employee Efficiency and Enhancing their Experiences. (2023). Noble, Stephanie M ; Benoit, Sabine ; Grewal, Dhruv ; Nordfalt, Jens ; Ahlbom, Carl-Philip ; Guha, Abhijit. In: Journal of Retailing. RePEc:eee:jouret:v:99:y:2023:i:4:p:487-504.

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2023Localized globalization through structures of common difference and the in-store curation of a glocal retailscape. (2023). Segabinazzi, Rodrigo Costa ; Akaka, Melissa Archpru ; Schau, Hope Jensen. In: Journal of Retailing. RePEc:eee:jouret:v:99:y:2023:i:4:p:634-653.

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2023The transformative impact of the circular economy on marketing theory. (2023). Lisboa, Ana ; Oghazi, Pejvak ; Mostaghel, Rana. In: Technological Forecasting and Social Change. RePEc:eee:tefoso:v:195:y:2023:i:c:s0040162523004651.

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2023The “SMARTER” framework and real application cases of blockchain. (2023). de la Torre, Daniela Mendez ; Choi, Tsan-Ming ; Chan, Hau-Ling. In: Technological Forecasting and Social Change. RePEc:eee:tefoso:v:196:y:2023:i:c:s0040162523004833.

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2023Exploring the Online News Trends of the Metaverse in South Korea: A Data-Mining-Driven Semantic Network Analysis. (2023). Kim, Jung Yoon. In: Sustainability. RePEc:gam:jsusta:v:15:y:2023:i:23:p:16279-:d:1287169.

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2023Exploring the psychological effects of Metaverse on mental health and well-being. (2023). Almogren, Ahmad ; Ud, Ikram. In: Information Technology & Tourism. RePEc:spr:infott:v:25:y:2023:i:3:d:10.1007_s40558-023-00259-8.

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Recent citations received in 2022

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2022Impact of Different FOPL Systems (Nutri-Score vs. Nutrinform) On Consumer Behaviour: Case Study of the Slovak Republic. (2022). Bercik, Jakub ; Kozakova, Jana ; Cheben, Juraj ; Tkac, Filip ; Savov, Radovan. In: The AMFITEATRU ECONOMIC journal. RePEc:aes:amfeco:v:24:y:2022:i:61:p:797.

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2022Hey, did you see that label? Its sustainable!: Understanding the role of sustainable labelling in shaping sustainable purchase behaviour for sustainable development. (2022). TANEJA, Shilpa ; Zhu, Yongming ; Jiang, Hongbing ; Luthra, Sunil ; Kumar, Anil ; Siraj, Ahsan. In: Business Strategy and the Environment. RePEc:bla:bstrat:v:31:y:2022:i:7:p:2820-2838.

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2022All that glitters is not real affiliation: How to handle affiliate marketing programs in the era of falsity. (2022). di Domenico, Giandomenico ; Mangio, Federico. In: Business Horizons. RePEc:eee:bushor:v:65:y:2022:i:6:p:765-776.

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2022The role of salespeople in industrial servitization: How to manage diminishing profit returns from salespeople’s increasing industrial service shares. (2022). Schmitz, Christian ; Alavi, Sascha ; Desernot, Christina ; Kramer, Martin ; Wieseke, Jan ; Bruggemann, Felix. In: International Journal of Research in Marketing. RePEc:eee:ijrema:v:39:y:2022:i:4:p:1235-1252.

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2022Designing successful temporary loyalty programs: An exploratory study on retailer and country differences. (2022). Dekimpe, Marnik G ; Gelper, Sarah. In: International Journal of Research in Marketing. RePEc:eee:ijrema:v:39:y:2022:i:4:p:1275-1295.

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2022Children sustainable behaviour: A review and research agenda. (2022). He, Hongwei ; Hosany, Sameer ; Shaheen, A R. In: Journal of Business Research. RePEc:eee:jbrese:v:147:y:2022:i:c:p:236-257.

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2022Guidelines for advancing theory and practice through bibliometric research. (2022). Donthu, Naveen ; Kumar, Satish ; Lim, Weng Marc ; Mukherjee, Debmalya. In: Journal of Business Research. RePEc:eee:jbrese:v:148:y:2022:i:c:p:101-115.

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2022Customer mindset metrics: A systematic evaluation of the net promoter score (NPS) vs. alternative calculation methods. (2022). Story, Vicky M ; O'Malley, Lisa ; O'Dwyer, Michele ; Baehre, Sven. In: Journal of Business Research. RePEc:eee:jbrese:v:149:y:2022:i:c:p:353-362.

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2022What consumers think about product self-assembly: Insights from big data. (2022). Safi, Roozmehr. In: Journal of Business Research. RePEc:eee:jbrese:v:153:y:2022:i:c:p:341-354.

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2022Status reinforcing: Unintended rating bias on online shopping platforms. (2022). Liu, Junjun ; He, Liuyi ; Hu, Xin. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:67:y:2022:i:c:s0969698922000881.

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2022Online retailers’ platform-based Worry-Free-Shopping: Retailing strategy considering consumer valuation bias. (2022). Bian, Junsong ; Zhou, Qiang ; Guo, Xiaolong. In: Transportation Research Part E: Logistics and Transportation Review. RePEc:eee:transe:v:167:y:2022:i:c:s1366554522002794.

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2022Marketing insights from text analysis. (2022). Olivola, Christopher ; Nave, Gideon ; Moore, Sarah ; Luangrath, Andrea ; Humphreys, Ashlee ; Hsu, Ming ; Boghrati, Reihane ; Packard, Grant ; Berger, Jonah ; Rocklage, Matthew. In: Marketing Letters. RePEc:kap:mktlet:v:33:y:2022:i:3:d:10.1007_s11002-022-09635-6.

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2022Digital transformation of the global media market: in search for new media formats. (2022). Avdeeva, Olga ; Tomyuk, Olga N. In: Economic Consultant. RePEc:ris:statec:0100.

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2022The future of digital technologies in marketing: A conceptual framework and an overview. (2022). Plangger, Kirk ; Grewal, Dhruv ; Ruyter, KO ; Tucker, Catherine. In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:50:y:2022:i:6:d:10.1007_s11747-022-00906-2.

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2022The Use of Partial Least Squares Structural Equation Modeling and Complementary Methods in International Management Research. (2022). Gudergan, Siegfried P ; Ringle, Christian M ; Hauff, Sven ; Richter, Nicole F. In: Management International Review. RePEc:spr:manint:v:62:y:2022:i:4:d:10.1007_s11575-022-00475-0.

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2022Impact of employee attitude on their pro-social behavior: a case study. (2022). Abid, Nisar ; Ali, Rizwan ; Awan, Raheel Amir ; Io, Edmunds. In: Entrepreneurship and Sustainability Issues. RePEc:ssi:jouesi:v:9:y:2022:i:4:p:416-426.

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Recent citations received in 2021

YearCiting document
2021Examining investor reactions to appointments of Black top management executives and CEOs. (2021). Stapleton, Andrew ; Feizabadi, Javad ; Novicevic, Millorad ; Gligor, David M. In: Strategic Management Journal. RePEc:bla:stratm:v:42:y:2021:i:10:p:1939-1959.

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2021Education, dietary intakes and exercise. (2021). von Hinke, Stephanie. In: Bristol Economics Discussion Papers. RePEc:bri:uobdis:21/748.

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2021Developing brand identities for international new ventures under uncertainty: Decision-making logics and psychic distance. (2021). Kontkanen, Minnie ; Gabrielsson, Peter ; Kusi, Samuel Yaw. In: International Business Review. RePEc:eee:iburev:v:30:y:2021:i:6:s0969593121000743.

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2021What consumers actually know: The role of objective nutrition knowledge in processing stop sign and traffic light front-of-pack nutrition labels. (2021). Netemeyer, Richard ; Andrews, Craig J ; Kees, Jeremy ; Burton, Scot. In: Journal of Business Research. RePEc:eee:jbrese:v:128:y:2021:i:c:p:140-155.

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2021Game changing innovation or bad beat? How sports betting can reduce fan engagement. (2021). Houghton, David M ; Loveland, Katherine E ; Blank, Ashley Stadler. In: Journal of Business Research. RePEc:eee:jbrese:v:134:y:2021:i:c:p:365-374.

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2021Influence of human versus AI recommenders: The roles of product type and cognitive processes. (2021). Peluso, Alessandro M ; Wien, Anders Hauge. In: Journal of Business Research. RePEc:eee:jbrese:v:137:y:2021:i:c:p:13-27.

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2021The compensatory influences of country stereotypes and the global/local nature of brands: An extended framework. (2021). Makri, Katerina ; Halkias, Georgios ; Bourdin, David. In: Journal of Business Research. RePEc:eee:jbrese:v:137:y:2021:i:c:p:28-38.

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2021Cute brand logo enhances favorable brand attitude: The moderating role of hope. (2021). Paramita, Widya ; Septianto, Felix. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:63:y:2021:i:c:s0969698921003003.

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2021AI-chatbots on the services frontline addressing the challenges and opportunities of agency. (2021). de Ruyter, KO ; Keeling, Debbie Isobel ; Yu, Ting ; Chong, Terrence. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:63:y:2021:i:c:s0969698921003015.

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2021Effects of COVID-19 on Variations of Taxpayers in Tourism-Reliant Regions: The Case of the Mexican Caribbean. (2021). Lagunas-Puls, Sergio ; Cruz-Milan, Oliver. In: JRFM. RePEc:gam:jjrfmx:v:14:y:2021:i:12:p:578-:d:693423.

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2021Empowering Financial Education by Banks—Social Media as a Modern Channel. (2021). Wiktorowicz, Justyna ; Kuchciak, Iwa. In: JRFM. RePEc:gam:jjrfmx:v:14:y:2021:i:3:p:118-:d:515653.

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2021Consolidating Unorganised Retail Businesses through Digital Platforms: Implications for Achieving the UN Sustainable Development Goals. (2021). Wood, Jacob ; Mukherjee, Malobi. In: Sustainability. RePEc:gam:jsusta:v:13:y:2021:i:21:p:12031-:d:669263.

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2021Business Model of Sustainable Robo-Advisors: Empirical Insights for Practical Implementation. (2021). Svoboda, Martin ; Klingenberger, Lars ; Au, Cam-Duc ; Frere, Eric . In: Sustainability. RePEc:gam:jsusta:v:13:y:2021:i:23:p:13009-:d:686815.

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2021Are People Willing to Pay for Reduced Inequality?. (2021). Lloyd, Thomas ; Hill, Brian. In: Working Papers. RePEc:hal:wpaper:hal-03503995.

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2021The overarching role of international marketing: Relevance and centrality in research and practice. (2021). Tomas, G ; Katsikeas, Constantine S ; Samiee, Saeed. In: Journal of International Business Studies. RePEc:pal:jintbs:v:52:y:2021:i:8:d:10.1057_s41267-021-00433-2.

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2021Brands as personal narratives: learning from user–YouTube–brand interactions. (2021). Jassawalla, Avan R ; Sashittal, Hemant C. In: Journal of Brand Management. RePEc:pal:jobman:v:28:y:2021:i:6:d:10.1057_s41262-021-00248-4.

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2021Strategies for attracting foreign authors to a new journal. (2021). Ostapenko, Roman I. In: Economic Consultant. RePEc:ris:statec:0096.

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2021Choice, Purchase Decision and Post-Purchase Dissonance: The Social Media Perspective. (2021). Mensah, Gilbert ; Masope-Crabbe, Judith Aku ; Dankwah, Justice Boateng. In: Information Management and Business Review. RePEc:rnd:arimbr:v:13:y:2021:i:3:p:1-13.

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2021Analyzing of User Attitudes Toward Intention to Use Social Media for Learning. (2021). Issa, Md Abu ; Rahman, Muhammad Khalilur ; Yuan, Deli ; Akter, Shaharin ; Hossain, Mohammad Mainul ; Rahaman, Md Atikur. In: SAGE Open. RePEc:sae:sagope:v:11:y:2021:i:4:p:21582440211060784.

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2021The methodologies of the marketing literature: mechanics, uses and craft. (2021). Key, Thomas Martin ; Clark, Terry. In: AMS Review. RePEc:spr:amsrev:v:11:y:2021:i:3:d:10.1007_s13162-021-00210-2.

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2021Innovation in the digital economy: a broader view of its scope, antecedents, and consequences. (2021). Schreier, Martin ; Sorescu, Alina. In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:49:y:2021:i:4:d:10.1007_s11747-021-00793-z.

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2021Online - education on YouTube before and after COVID 19. An example study on “Fun Science Romania”. (2021). Paul, Marinescu ; Marian, Necula ; Cristina, Veith ; Mihaela, Stoica Andreea. In: Proceedings of the International Conference on Business Excellence. RePEc:vrs:poicbe:v:15:y:2021:i:1:p:364-376:n:50.

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2021Perceived Private Label Authenticity: A Two-Study Analysis. (2021). Komarac, Tanja ; Dosen, Durdana Ozretic ; Horvat, Sandra. In: Tržište/Market. RePEc:zag:market:v:33:y:2021:i:si:p:47-66.

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