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Journal of Retailing / Elsevier

Citation Profile [Updated: 2025-01-21 17:37:07]
5 Years H Index
50
Impact Factor (IF)
1.25
5 Years IF
1.08
Data available in this report

[Raw data] [50 most cited papers] [50 most relevant papers] [cites used to compute IF] [Recent citations ][Frequent citing series ] [more data in EconPapers] [trace new citations] [Missing citations? Add them now] [Incorrect content? Let us know]

Main indicators
Raw Data

 

IF AIF CIF IF5 DOC CDO CIT NCI CCU D2Y C2Y D5Y C5Y SC %SC CiY II AII
2008 0 0.49 1.09 0 35 35 1038 38 42 0 0 35 92.1 38 1.09 0.23
2009 0.71 0.48 2 0.71 42 77 1379 154 196 35 25 35 25 138 89.6 40 0.95 0.24
2010 0.64 0.48 0.77 0.64 33 110 891 85 281 77 49 77 49 30 35.3 2 0.06 0.21
2011 0.88 0.52 1.22 0.83 46 156 1135 191 472 75 66 110 91 117 61.3 10 0.22 0.24
2012 0.76 0.52 1.15 0.89 37 193 924 222 694 79 60 156 139 94 42.3 2 0.05 0.22
2013 0.65 0.56 1.13 0.87 32 225 717 254 948 83 54 193 168 51 20.1 1 0.03 0.24
2014 0.64 0.55 1.21 0.96 39 264 745 320 1268 69 44 190 182 66 20.6 6 0.15 0.23
2015 0.72 0.55 1.58 1.05 40 304 1265 479 1748 71 51 187 197 106 22.1 12 0.3 0.23
2016 1.15 0.52 1.97 1.42 35 339 510 667 2415 79 91 194 275 90 13.5 10 0.29 0.21
2017 1.71 0.54 2.34 1.57 35 374 731 875 3290 75 128 183 288 83 9.5 21 0.6 0.22
2018 1.01 0.55 2.22 1.53 20 394 217 874 4164 70 71 181 277 55 6.3 3 0.15 0.23
2019 1.82 0.56 2.47 1.75 25 419 244 1037 5201 55 100 169 296 74 7.1 4 0.16 0.23
2020 1.27 0.67 3.06 2.33 36 455 354 1393 6594 45 57 155 361 142 10.2 19 0.53 0.32
2021 1.98 0.79 3.54 2.17 46 501 247 1776 8370 61 121 151 327 200 11.3 44 0.96 0.29
2022 2.1 0.83 3.4 2.15 42 543 171 1845 10215 82 172 162 348 223 12.1 19 0.45 0.25
2023 1.68 0.82 2.4 1.68 38 581 43 1396 11611 88 148 169 284 166 11.9 9 0.24 0.23
2024 1.25 1.46 1.08 29 610 1 891 12502 80 100 187 202 90 10.1 3 0.1
IF: Two years Impact Factor: C2Y / D2Y
AIF: Average Impact Factor for all series in RePEc in year y
CIF: Cumulative impact factor
IF5: Five years Impact Factor: C5Y / D5Y
DOC: Number of documents published in year y
CDO: Cumulative number of documents published until year y
CIT: Number of citations to papers published in year y
NCI: Number of citations in year y
CCU: Cumulative number of citations to papers published until year y
D2Y: Number of articles published in y-1 plus y-2
C2Y: Cites in y to articles published in y-1 plus y-2
D5Y: Number of articles published in y-1 until y-5
C5Y: Cites in y to articles published in y-1 until y-5
SC: selft citations in y to articles published in y-1 plus y-2
%SC: Percentage of selft citations in y to articles published in y-1 plus y-2
CiY: Cites in year y to documents published in year y
II: Immediacy Index: CiY / Documents.
AII: Average Immediacy Index for series in RePEc in year y
50 most cited documents in this series
#YearTitleCited
12009Customer Experience Creation: Determinants, Dynamics and Management Strategies. (2009). Verhoef, Peter C ; Schlesinger, Leonard A ; Tsiros, Michael ; Roggeveen, Anne ; Parasuraman, A ; Lemon, Katherine N. In: Journal of Retailing. RePEc:eee:jouret:v:85:y:2009:i:1:p:31-41.

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420
22012Common Method Bias in Marketing: Causes, Mechanisms, and Procedural Remedies. (2012). MacKenzie, Scott B ; Podsakoff, Philip M. In: Journal of Retailing. RePEc:eee:jouret:v:88:y:2012:i:4:p:542-555.

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339
32015From Multi-Channel Retailing to Omni-Channel Retailing. (2015). Verhoef, Peter C ; Inman, Jeffrey J ; Kannan, P K. In: Journal of Retailing. RePEc:eee:jouret:v:91:y:2015:i:2:p:174-181.

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325
42009Customer Experience Management in Retailing: Understanding the Buying Process. (2009). Puccinelli, Nancy M ; Stewart, David ; Raghubir, Priya ; Price, Robert ; Grewal, Dhruv ; Goodstein, Ronald C. In: Journal of Retailing. RePEc:eee:jouret:v:85:y:2009:i:1:p:15-30.

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263
52009Customer Experience Management in Retailing: An Organizing Framework. (2009). Grewal, Dhruv ; Kumar, V ; Levy, Michael. In: Journal of Retailing. RePEc:eee:jouret:v:85:y:2009:i:1:p:1-14.

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202
62010Channel Selection and Coordination in Dual-Channel Supply Chains. (2010). Cai, Gangshu. In: Journal of Retailing. RePEc:eee:jouret:v:86:y:2010:i:1:p:22-36.

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201
72008The dynamics of online word-of-mouth and product sales—An empirical investigation of the movie industry. (2008). Duan, Wenjing ; Whinston, Andrew B ; Gu, Bin. In: Journal of Retailing. RePEc:eee:jouret:v:84:y:2008:i:2:p:233-242.

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196
82017The Future of Retailing. (2017). Grewal, Dhruv ; Nordfalt, Jens ; Roggeveen, Anne L. In: Journal of Retailing. RePEc:eee:jouret:v:93:y:2017:i:1:p:1-6.

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180
92013Against the Green: A Multi-method Examination of the Barriers to Green Consumption. (2013). Gleim, Mark R ; Cronin, Joseph J ; Andrews, Demetra ; Smith, Jeffery S. In: Journal of Retailing. RePEc:eee:jouret:v:89:y:2013:i:1:p:44-61.

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162
102012Online Customer Experience in e-Retailing: An empirical model of Antecedents and Outcomes. (2012). Rose, Susan ; Hair, Neil ; Samouel, Phillip ; Clark, Moira . In: Journal of Retailing. RePEc:eee:jouret:v:88:y:2012:i:2:p:308-322.

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148
112008Multichannel Shopper Segments and Their Covariates. (2008). Konu, Umut ; Neslin, Scott A ; Verhoef, Peter C. In: Journal of Retailing. RePEc:eee:jouret:v:84:y:2008:i:4:p:398-413.

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144
122015On the Go: How Mobile Shopping Affects Customer Purchase Behavior. (2015). Wang, Rebecca Jen-Hui ; Krishnamurthi, Lakshman ; Malthouse, Edward C. In: Journal of Retailing. RePEc:eee:jouret:v:91:y:2015:i:2:p:217-234.

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130
132014How Online Product Reviews Affect Retail Sales: A Meta-analysis. (2014). Floyd, Kristopher ; Freling, Traci ; Cho, Hyun Young ; Alhoqail, Saad. In: Journal of Retailing. RePEc:eee:jouret:v:90:y:2014:i:2:p:217-232.

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124
142015Integrating Bricks with Clicks: Retailer-Level and Channel-Level Outcomes of Online–Offline Channel Integration. (2015). Herhausen, Dennis ; Herrmann, Andreas ; Schoegel, Marcus ; Binder, Jochen. In: Journal of Retailing. RePEc:eee:jouret:v:91:y:2015:i:2:p:309-325.

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122
152017Shopper-Facing Retail Technology: A Retailer Adoption Decision Framework Incorporating Shopper Attitudes and Privacy Concerns. (2017). Inman, Jeffrey J ; Nikolova, Hristina. In: Journal of Retailing. RePEc:eee:jouret:v:93:y:2017:i:1:p:7-28.

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115
162010Transaction Cost Economics: The Natural Progression. (2010). Williamson, Oliver. In: Journal of Retailing. RePEc:eee:jouret:v:86:y:2010:i:3:p:215-226.

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109
172011Innovations in Retail Business Models. (2011). Sorescu, Alina ; Bridges, Cheryl ; Rangaswamy, Arvind ; Singh, Jagdip ; Frambach, Ruud T. In: Journal of Retailing. RePEc:eee:jouret:v:87:y:2011:i:s1:p:s3-s16.

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108
182015Unraveling the Personalization Paradox: The Effect of Information Collection and Trust-Building Strategies on Online Advertisement Effectiveness. (2015). Aguirre, Elizabeth ; Wetzels, Martin ; de Ruyter, KO ; Grewal, Dhruv ; Mahr, Dominik. In: Journal of Retailing. RePEc:eee:jouret:v:91:y:2015:i:1:p:34-49.

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108
192011Born Unequal: A Study of the Helpfulness of User-Generated Product Reviews. (2011). Pan, Yue ; Zhang, Jason Q. In: Journal of Retailing. RePEc:eee:jouret:v:87:y:2011:i:4:p:598-612.

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108
202013Revisiting the Satisfaction–Loyalty Relationship: Empirical Generalizations and Directions for Future Research. (2013). Kumar, V ; Ganesh, Jaishankar ; Pozza, Ilaria Dalla. In: Journal of Retailing. RePEc:eee:jouret:v:89:y:2013:i:3:p:246-262.

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104
212015The Impact of Cross-Channel Integration on Retailers’ Sales Growth. (2015). Cao, Lanlan ; Li, LI. In: Journal of Retailing. RePEc:eee:jouret:v:91:y:2015:i:2:p:198-216.

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91
222011Innovations in Shopper Marketing: Current Insights and Future Research Issues. (2011). Shankar, Venkatesh ; Rizley, Ross ; Kelley, Eileen ; Mantrala, Murali ; Inman, Jeffrey J. In: Journal of Retailing. RePEc:eee:jouret:v:87:y:2011:i:s1:p:s29-s42.

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90
232014The Role of the Beneficiary in Willingness to Pay for Socially Responsible Products: A Meta-analysis. (2014). Tully, Stephanie M ; Winer, Russell S. In: Journal of Retailing. RePEc:eee:jouret:v:90:y:2014:i:2:p:255-274.

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90
242009Communication and Promotion Decisions in Retailing: A Review and Directions for Future Research. (2009). Ailawadi, Kusum L ; Shankar, Venkatesh ; Gauri, Dinesh K ; Donthu, Naveen ; Beauchamp, J P. In: Journal of Retailing. RePEc:eee:jouret:v:85:y:2009:i:1:p:42-55.

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87
252009Why is Assortment Planning so Difficult for Retailers? A Framework and Research Agenda. (2009). Mantrala, Murali K ; Shah, Denish ; Dankworth, Bill ; Gaidarev, Peter ; Fox, Edward J ; Kahn, Barbara E ; Levy, Michael. In: Journal of Retailing. RePEc:eee:jouret:v:85:y:2009:i:1:p:71-83.

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84
262011Retail Luxury Strategy: Assembling Charisma through Art and Magic. (2011). Dion, Delphine ; Arnould, Eric . In: Journal of Retailing. RePEc:eee:jouret:v:87:y:2011:i:4:p:502-520.

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82
272015Perceived customer showrooming behavior and the effect on retail salesperson self-efficacy and performance. (2015). Rapp, Adam ; Beitelspacher, Lauren Skinner ; Ogilvie, Jessica ; Bachrach, Daniel G ; Baker, Thomas L. In: Journal of Retailing. RePEc:eee:jouret:v:91:y:2015:i:2:p:358-369.

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82
282017The Role of Big Data and Predictive Analytics in Retailing. (2017). Bradlow, Eric T ; Voleti, Sudhir ; Kopalle, Praveen ; Gangwar, Manish . In: Journal of Retailing. RePEc:eee:jouret:v:93:y:2017:i:1:p:79-95.

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80
292015The Impact of the Multi-channel Retail Mix on Online Store Choice: Does Online Experience Matter?. (2015). Melis, Kristina ; Lamey, Lien ; Breugelmans, Els ; Campo, Katia. In: Journal of Retailing. RePEc:eee:jouret:v:91:y:2015:i:2:p:272-288.

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78
302010A Second-hand Shoppers’ Motivation Scale: Antecedents, Consequences, and Implications for Retailers. (2010). Guiot, Denis ; Roux, Dominique. In: Journal of Retailing. RePEc:eee:jouret:v:86:y:2010:i:4:p:355-371.

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76
312009Supply Chain Management and Retailer Performance: Emerging Trends, Issues, and Implications for Research and Practice. (2009). Ganesan, Shankar ; Weitz, Barton ; Palmatier, Robert W ; Jap, Sandy ; George, Morris. In: Journal of Retailing. RePEc:eee:jouret:v:85:y:2009:i:1:p:84-94.

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75
322011Innovations in Retail Pricing and Promotions. (2011). Grewal, Dhruv ; Robertson, Jane R ; Kopalle, Praveen ; Hall, Kevin ; Gauri, Dinesh ; Ailawadi, Kusum L. In: Journal of Retailing. RePEc:eee:jouret:v:87:y:2011:i:s1:p:s43-s52.

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70
332015Building With Bricks and Mortar: The Revenue Impact of Opening Physical Stores in a Multichannel Environment. (2015). Pauwels, Koen ; Neslin, Scott A. In: Journal of Retailing. RePEc:eee:jouret:v:91:y:2015:i:2:p:182-197.

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70
342017Managing Multi- and Omni-Channel Distribution: Metrics and Research Directions. (2017). Ailawadi, Kusum L ; Farris, Paul W. In: Journal of Retailing. RePEc:eee:jouret:v:93:y:2017:i:1:p:120-135.

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66
352008A Meta-Analysis of Relationships Linking Employee Satisfaction to Customer Responses. (2008). Brown, Steven P ; Lam, Son K. In: Journal of Retailing. RePEc:eee:jouret:v:84:y:2008:i:3:p:243-255.

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66
362010Online Shopper Motivations, and e-Store Attributes: An Examination of Online Patronage Behavior and Shopper Typologies. (2010). Ganesh, Jaishankar ; Pomirleanu, Nadia ; Luckett, Michael ; Reynolds, Kristy E. In: Journal of Retailing. RePEc:eee:jouret:v:86:y:2010:i:1:p:106-115.

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64
372009Dysfunctional Customer Behavior Severity: An Empirical Examination. (2009). Reynolds, Kate L ; Harris, Lloyd C. In: Journal of Retailing. RePEc:eee:jouret:v:85:y:2009:i:3:p:321-335.

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62
382015The Importance of Trust for Personalized Online Advertising. (2015). Bleier, Alexander ; Eisenbeiss, Maik. In: Journal of Retailing. RePEc:eee:jouret:v:91:y:2015:i:3:p:390-409.

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62
392015Drivers of and Barriers to Organic Purchase Behavior. (2015). van Doorn, Jenny ; Verhoef, Peter C. In: Journal of Retailing. RePEc:eee:jouret:v:91:y:2015:i:3:p:436-450.

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61
402015The Impact of Different Touchpoints on Brand Consideration. (2015). Baxendale, Shane ; Wilson, Hugh N ; MacDonald, Emma K. In: Journal of Retailing. RePEc:eee:jouret:v:91:y:2015:i:2:p:235-253.

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61
412016The Effect of Return Policy Leniency on Consumer Purchase and Return Decisions: A Meta-analytic Review. (2016). Janakiraman, Narayan ; Freling, Ryan ; Syrdal, Holly A. In: Journal of Retailing. RePEc:eee:jouret:v:92:y:2016:i:2:p:226-235.

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57
422011Assessing the Self-service Technology Encounters: Development and Validation of SSTQUAL Scale. (2011). Lin, Jiun-Sheng Chris ; Hsieh, Pei-Ling . In: Journal of Retailing. RePEc:eee:jouret:v:87:y:2011:i:2:p:194-206.

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57
432013The Impact of a Flagship vs. a Brand Store on Brand Attitude, Brand Attachment and Brand Equity. (2013). Dolbec, Pierre-Yann ; Chebat, Jean-Charles. In: Journal of Retailing. RePEc:eee:jouret:v:89:y:2013:i:4:p:460-466.

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57
442012Understanding the Influence of Cues from Other Customers in the Service Experience: A Scale Development and Validation. (2012). Brocato, Deanne E ; Baker, Julie ; Voorhees, Clay M. In: Journal of Retailing. RePEc:eee:jouret:v:88:y:2012:i:3:p:384-398.

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56
452008Rapport-Building Behaviors Used by Retail Employees. (2008). Gremler, Dwayne D ; Gwinner, Kevin P. In: Journal of Retailing. RePEc:eee:jouret:v:84:y:2008:i:3:p:308-324.

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54
462011Aesthetics and the online shopping environment: Understanding consumer responses. (2011). Wang, Yong Jian ; Wei, Jie ; Minor, Michael S. In: Journal of Retailing. RePEc:eee:jouret:v:87:y:2011:i:1:p:46-58.

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53
472011Does Online Information Drive Offline Revenues?. (2011). Pauwels, Koen ; Eelko, K R ; Teerling, Marije L ; PEter, . In: Journal of Retailing. RePEc:eee:jouret:v:87:y:2011:i:1:p:1-17.

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52
482008The Effect of Compensation on Repurchase Intentions in Service Recovery. (2008). Grewal, Dhruv ; Tsiros, Michael ; Roggeveen, Anne L. In: Journal of Retailing. RePEc:eee:jouret:v:84:y:2008:i:4:p:424-434.

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50
492018Testing Retail Marketing-Mix Effects on Patronage: A Meta-Analysis. (2018). Blut, Markus ; Floh, Arne ; Teller, Christoph. In: Journal of Retailing. RePEc:eee:jouret:v:94:y:2018:i:2:p:113-135.

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50
502011Retailing Innovations in a Globalizing Retail Market Environment. (2011). dellaert, benedict ; Reinartz, Werner ; Varadarajan, Rajan ; Kumar, V ; Krafft, Manfred. In: Journal of Retailing. RePEc:eee:jouret:v:87:y:2011:i:s1:p:s53-s66.

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50
50 most relevant documents in this series (papers most cited in the last two years)
#YearTitleCited
12012Common Method Bias in Marketing: Causes, Mechanisms, and Procedural Remedies. (2012). MacKenzie, Scott B ; Podsakoff, Philip M. In: Journal of Retailing. RePEc:eee:jouret:v:88:y:2012:i:4:p:542-555.

Full description at Econpapers || Download paper

124
22009Customer Experience Creation: Determinants, Dynamics and Management Strategies. (2009). Verhoef, Peter C ; Schlesinger, Leonard A ; Tsiros, Michael ; Roggeveen, Anne ; Parasuraman, A ; Lemon, Katherine N. In: Journal of Retailing. RePEc:eee:jouret:v:85:y:2009:i:1:p:31-41.

Full description at Econpapers || Download paper

59
32010Channel Selection and Coordination in Dual-Channel Supply Chains. (2010). Cai, Gangshu. In: Journal of Retailing. RePEc:eee:jouret:v:86:y:2010:i:1:p:22-36.

Full description at Econpapers || Download paper

37
42015From Multi-Channel Retailing to Omni-Channel Retailing. (2015). Verhoef, Peter C ; Inman, Jeffrey J ; Kannan, P K. In: Journal of Retailing. RePEc:eee:jouret:v:91:y:2015:i:2:p:174-181.

Full description at Econpapers || Download paper

35
52015Unraveling the Personalization Paradox: The Effect of Information Collection and Trust-Building Strategies on Online Advertisement Effectiveness. (2015). Aguirre, Elizabeth ; Wetzels, Martin ; de Ruyter, KO ; Grewal, Dhruv ; Mahr, Dominik. In: Journal of Retailing. RePEc:eee:jouret:v:91:y:2015:i:1:p:34-49.

Full description at Econpapers || Download paper

30
62011Born Unequal: A Study of the Helpfulness of User-Generated Product Reviews. (2011). Pan, Yue ; Zhang, Jason Q. In: Journal of Retailing. RePEc:eee:jouret:v:87:y:2011:i:4:p:598-612.

Full description at Econpapers || Download paper

29
72013Against the Green: A Multi-method Examination of the Barriers to Green Consumption. (2013). Gleim, Mark R ; Cronin, Joseph J ; Andrews, Demetra ; Smith, Jeffery S. In: Journal of Retailing. RePEc:eee:jouret:v:89:y:2013:i:1:p:44-61.

Full description at Econpapers || Download paper

28
82014How Online Product Reviews Affect Retail Sales: A Meta-analysis. (2014). Floyd, Kristopher ; Freling, Traci ; Cho, Hyun Young ; Alhoqail, Saad. In: Journal of Retailing. RePEc:eee:jouret:v:90:y:2014:i:2:p:217-232.

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24
92019Antecedents and Consequences of Customer Satisfaction: Do They Differ Across Online and Offline Purchases?. (2019). Zhang, Yufei ; Morgeson, Forrest V ; Sharma, Pratyush Nidhi ; Tomas, G. In: Journal of Retailing. RePEc:eee:jouret:v:95:y:2019:i:1:p:10-23.

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23
102015The Impact of Cross-Channel Integration on Retailers’ Sales Growth. (2015). Cao, Lanlan ; Li, LI. In: Journal of Retailing. RePEc:eee:jouret:v:91:y:2015:i:2:p:198-216.

Full description at Econpapers || Download paper

22
112009Customer Experience Management in Retailing: Understanding the Buying Process. (2009). Puccinelli, Nancy M ; Stewart, David ; Raghubir, Priya ; Price, Robert ; Grewal, Dhruv ; Goodstein, Ronald C. In: Journal of Retailing. RePEc:eee:jouret:v:85:y:2009:i:1:p:15-30.

Full description at Econpapers || Download paper

22
122015The Importance of Trust for Personalized Online Advertising. (2015). Bleier, Alexander ; Eisenbeiss, Maik. In: Journal of Retailing. RePEc:eee:jouret:v:91:y:2015:i:3:p:390-409.

Full description at Econpapers || Download paper

22
132021Evolution of retail formats: Past, present, and future. (2021). Jindal, Rupinder P ; Gauri, Dinesh K ; Howerton, Eric ; Carr, Stephen ; Fogarty, John ; Navallo, Jonathan R ; Pandey, Aashish ; Bhatnagar, Amit ; Fox, Edward ; Ratchford, Brian. In: Journal of Retailing. RePEc:eee:jouret:v:97:y:2021:i:1:p:42-61.

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22
142017Shopper-Facing Retail Technology: A Retailer Adoption Decision Framework Incorporating Shopper Attitudes and Privacy Concerns. (2017). Inman, Jeffrey J ; Nikolova, Hristina. In: Journal of Retailing. RePEc:eee:jouret:v:93:y:2017:i:1:p:7-28.

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20
152020Social Influence in the Retail Context: A Contemporary Review of the Literature. (2020). Dahl, Darren W ; Argo, Jennifer J. In: Journal of Retailing. RePEc:eee:jouret:v:96:y:2020:i:1:p:25-39.

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19
162021The Future of Private Labels: Towards a Smart Private Label Strategy. (2021). Ma, YU ; Gielens, Katrijn ; Jervis, Suzanne ; Bachtel, Robert C ; Smith, Ronn J ; Sethuraman, Raj ; Namin, Aidin. In: Journal of Retailing. RePEc:eee:jouret:v:97:y:2021:i:1:p:99-115.

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18
172021How artificial intelligence will affect the future of retailing. (2021). Grewal, Dhruv ; Guha, Abhijit ; Hawkins, Gary ; Hegde, Dinesh R ; Moustafa, Rida ; Jung, Hyunseok ; Schneider, Matthew J ; Haenlein, Michael ; Kopalle, Praveen K. In: Journal of Retailing. RePEc:eee:jouret:v:97:y:2021:i:1:p:28-41.

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18
182022Online and offline retailing: What we know and directions for future research. (2022). Gauri, Dinesh K ; Zentner, Alejandro ; Soysal, Gonca ; Ratchford, Brian. In: Journal of Retailing. RePEc:eee:jouret:v:98:y:2022:i:1:p:152-177.

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17
192020Culture and the Consumer Journey. (2020). Barnes, Aaron J ; Shavitt, Sharon . In: Journal of Retailing. RePEc:eee:jouret:v:96:y:2020:i:1:p:40-54.

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17
202017Managing Multi- and Omni-Channel Distribution: Metrics and Research Directions. (2017). Ailawadi, Kusum L ; Farris, Paul W. In: Journal of Retailing. RePEc:eee:jouret:v:93:y:2017:i:1:p:120-135.

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17
212016E-Service Quality: Development of a Hierarchical Model. (2016). Blut, Markus. In: Journal of Retailing. RePEc:eee:jouret:v:92:y:2016:i:4:p:500-517.

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17
222012Online Customer Experience in e-Retailing: An empirical model of Antecedents and Outcomes. (2012). Rose, Susan ; Hair, Neil ; Samouel, Phillip ; Clark, Moira . In: Journal of Retailing. RePEc:eee:jouret:v:88:y:2012:i:2:p:308-322.

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16
232015Integrating Bricks with Clicks: Retailer-Level and Channel-Level Outcomes of Online–Offline Channel Integration. (2015). Herhausen, Dennis ; Herrmann, Andreas ; Schoegel, Marcus ; Binder, Jochen. In: Journal of Retailing. RePEc:eee:jouret:v:91:y:2015:i:2:p:309-325.

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242020The DAST Framework for Retail Atmospherics: The Impact of In- and Out-of-Store Retail Journey Touchpoints on the Customer Experience. (2020). Schweiger, Elisa B ; Grewal, Dhruv ; Roggeveen, Anne L. In: Journal of Retailing. RePEc:eee:jouret:v:96:y:2020:i:1:p:128-137.

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252023The merchants of meta: A research agenda to understand the future of retailing in the metaverse. (2023). Haenlein, Michael ; Hewett, Kelly ; Welden, Roman ; Yoo, Kiwoong. In: Journal of Retailing. RePEc:eee:jouret:v:99:y:2023:i:2:p:173-192.

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262015On the Go: How Mobile Shopping Affects Customer Purchase Behavior. (2015). Wang, Rebecca Jen-Hui ; Krishnamurthi, Lakshman ; Malthouse, Edward C. In: Journal of Retailing. RePEc:eee:jouret:v:91:y:2015:i:2:p:217-234.

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15
272022Perceived Omnichannel Customer Experience (OCX): Concept, measurement, and impact. (2022). Grewal, Dhruv ; Wetzels, Martin ; Gudergan, Siegfried P ; Carlson, Jamie ; Rahman, Syed Mahmudur. In: Journal of Retailing. RePEc:eee:jouret:v:98:y:2022:i:4:p:611-632.

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15
282020Customers’ Willingness to Disclose Personal Information throughout the Customer Purchase Journey in Retailing: The Role of Perceived Warmth. (2020). Viglia, Giampaolo ; Vannucci, Virginia ; Mazzoli, Valentina ; Grazzini, Laura ; Acuti, Diletta ; Donvito, Raffaele ; Aiello, Gaetano. In: Journal of Retailing. RePEc:eee:jouret:v:96:y:2020:i:4:p:490-506.

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292019Loyalty Formation for Different Customer Journey Segments. (2019). Rudolph, Thomas ; Emrich, Oliver ; Verhoef, Peter C ; Kleinlercher, Kristina ; Herhausen, Dennis. In: Journal of Retailing. RePEc:eee:jouret:v:95:y:2019:i:3:p:9-29.

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14
302016The Effect of Return Policy Leniency on Consumer Purchase and Return Decisions: A Meta-analytic Review. (2016). Janakiraman, Narayan ; Freling, Ryan ; Syrdal, Holly A. In: Journal of Retailing. RePEc:eee:jouret:v:92:y:2016:i:2:p:226-235.

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14
312008Multichannel Shopper Segments and Their Covariates. (2008). Konu, Umut ; Neslin, Scott A ; Verhoef, Peter C. In: Journal of Retailing. RePEc:eee:jouret:v:84:y:2008:i:4:p:398-413.

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14
322022A Framework for Collaborative Artificial Intelligence in Marketing. (2022). Rust, Roland T ; Huang, Ming-Hui. In: Journal of Retailing. RePEc:eee:jouret:v:98:y:2022:i:2:p:209-223.

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14
332009Customer Experience Management in Retailing: An Organizing Framework. (2009). Grewal, Dhruv ; Kumar, V ; Levy, Michael. In: Journal of Retailing. RePEc:eee:jouret:v:85:y:2009:i:1:p:1-14.

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14
342015Drivers of and Barriers to Organic Purchase Behavior. (2015). van Doorn, Jenny ; Verhoef, Peter C. In: Journal of Retailing. RePEc:eee:jouret:v:91:y:2015:i:3:p:436-450.

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352020Autonomous Shopping Systems: Identifying and Overcoming Barriers to Consumer Adoption. (2020). Johar, Gita Venkataramani ; de Bellis, Emanuel. In: Journal of Retailing. RePEc:eee:jouret:v:96:y:2020:i:1:p:74-87.

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362019Let Me Imagine That for You: Transforming the Retail Frontline Through Augmenting Customer Mental Imagery Ability. (2019). Chylinski, Mathew ; Heller, Jonas ; Keeling, Debbie I ; Mahr, Dominik ; de Ruyter, KO. In: Journal of Retailing. RePEc:eee:jouret:v:95:y:2019:i:2:p:94-114.

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372017Future of Retailer Profitability: An Organizing Framework. (2017). Kumar, V ; Song, Hyunseok ; Anand, Ankit. In: Journal of Retailing. RePEc:eee:jouret:v:93:y:2017:i:1:p:96-119.

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382015The Impact of the Multi-channel Retail Mix on Online Store Choice: Does Online Experience Matter?. (2015). Melis, Kristina ; Lamey, Lien ; Breugelmans, Els ; Campo, Katia. In: Journal of Retailing. RePEc:eee:jouret:v:91:y:2015:i:2:p:272-288.

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392016Feeling Close From Afar: The Role of Psychological Distance in Offsetting Distrust in Unfamiliar Online Retailers. (2016). Darke, Peter R ; Wilson, Andrew E ; Benedicktus, Ray L ; Brady, Michael K. In: Journal of Retailing. RePEc:eee:jouret:v:92:y:2016:i:3:p:287-299.

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402020Understanding Retail Experiences and Customer Journey Management. (2020). Roggeveen, Anne L ; Grewal, Dhruv. In: Journal of Retailing. RePEc:eee:jouret:v:96:y:2020:i:1:p:3-8.

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12
412010A Second-hand Shoppers’ Motivation Scale: Antecedents, Consequences, and Implications for Retailers. (2010). Guiot, Denis ; Roux, Dominique. In: Journal of Retailing. RePEc:eee:jouret:v:86:y:2010:i:4:p:355-371.

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422014The Role of the Beneficiary in Willingness to Pay for Socially Responsible Products: A Meta-analysis. (2014). Tully, Stephanie M ; Winer, Russell S. In: Journal of Retailing. RePEc:eee:jouret:v:90:y:2014:i:2:p:255-274.

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11
432008The dynamics of online word-of-mouth and product sales—An empirical investigation of the movie industry. (2008). Duan, Wenjing ; Whinston, Andrew B ; Gu, Bin. In: Journal of Retailing. RePEc:eee:jouret:v:84:y:2008:i:2:p:233-242.

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442017Enhancing Customer Engagement Through Consciousness. (2017). Grewal, Dhruv ; Nordfalt, Jens ; Sisodia, Rajendra ; Roggeveen, Anne L. In: Journal of Retailing. RePEc:eee:jouret:v:93:y:2017:i:1:p:55-64.

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452015The Impact of Different Touchpoints on Brand Consideration. (2015). Baxendale, Shane ; Wilson, Hugh N ; MacDonald, Emma K. In: Journal of Retailing. RePEc:eee:jouret:v:91:y:2015:i:2:p:235-253.

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462022Retail store formats, competition and shopper behavior: A Systematic review. (2022). Chintagunta, Pradeep ; Dhar, Sanjay ; Bonfrer, Andre. In: Journal of Retailing. RePEc:eee:jouret:v:98:y:2022:i:1:p:71-91.

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472017Compete in Price or Service?—A Study of Personalized Pricing and Money Back Guarantees. (2017). Chen, Bintong. In: Journal of Retailing. RePEc:eee:jouret:v:93:y:2017:i:2:p:154-171.

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482013When do customers offer firms a “second chance” following a double deviation? The impact of inferred firm motives on customer revenge and reconciliation. (2013). Joireman, Jeff ; Tripp, Thomas M ; Devezer, Berna ; Gregoire, Yany. In: Journal of Retailing. RePEc:eee:jouret:v:89:y:2013:i:3:p:315-337.

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492013Revisiting the Satisfaction–Loyalty Relationship: Empirical Generalizations and Directions for Future Research. (2013). Kumar, V ; Ganesh, Jaishankar ; Pozza, Ilaria Dalla. In: Journal of Retailing. RePEc:eee:jouret:v:89:y:2013:i:3:p:246-262.

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502010Cause-Relating Marketing: The Effects of Purchase Quantity and Firm Donation Amount on Consumer Inferences and Participation Intentions. (2010). Garretson, Judith Anne ; Grau, Stacy Landreth ; Niedrich, Ronald W. In: Journal of Retailing. RePEc:eee:jouret:v:86:y:2010:i:4:p:295-309.

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Citing documents used to compute impact factor: 100
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2024Stocking up on hand sanitizer: Pandemic lessons for retailers and consumers. (2024). Mantin, Benny ; Li, Guang ; Dresner, Martin ; Pan, Xiaodan. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:79:y:2024:i:c:s0969698924000596.

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2024An approach to brand planning under high competitor set variation. (2024). Kumar, Piyush ; Dass, Mayukh ; Acharya, Manaswini. In: Journal of Business Research. RePEc:eee:jbrese:v:182:y:2024:i:c:s0148296324003023.

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2024
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2024On your marks, headset, go! Understanding the building blocks of metaverse realms. (2024). Canhoto, Ana Isabel ; Kietzmann, Jan ; McCarthy, Ian P ; Keegan, Brendan James. In: Business Horizons. RePEc:eee:bushor:v:67:y:2024:i:1:p:107-119.

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2024Metaverse integration challenges: An in-depth ISM and MICMAC analysis. (2024). Das, Manish ; Mkedder, Nadjim. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:77:y:2024:i:c:s0969698923004356.

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2024Metaverse retail: Pioneering research avenues for tomorrows marketplace. (2024). Manthiou, Aikaterini ; Klaus, Phil. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:78:y:2024:i:c:s096969892400078x.

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2024The impact of the metaverse on e-commerce business models – A delphi-based scenario study. (2024). Spinler, Stefan ; Buchel, Hendrik. In: Technology in Society. RePEc:eee:teinso:v:76:y:2024:i:c:s0160791x24000137.

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2024
2024The role of embodiment, experience, and self-image expression in creating continuance intention in the metaverse. (2024). de Bock, Koen W ; Mishra, Anubhav ; Balakrishnan, Janarthanan ; Dwivedi, Yogesh K ; Al-Busaidi, Adil S. In: Technological Forecasting and Social Change. RePEc:eee:tefoso:v:203:y:2024:i:c:s0040162524001987.

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2024Consumers continuance intention towards metaverse-based virtual stores: A multi-study perspective. (2024). Rana, Nripendra P ; Polisetty, Aruna ; Chakraborty, Debarun. In: Technological Forecasting and Social Change. RePEc:eee:tefoso:v:203:y:2024:i:c:s0040162524002014.

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2024Reflections of public perception of Russia-Ukraine conflict and Metaverse on the financial outlook of Metaverse coins: Fresh evidence from Reddit sentiment analysis. (2024). Garcia-Rubio, Noelia ; Gamez, Matias ; Alfaro-Cortes, Esteban ; Ghosh, Indranil. In: International Review of Financial Analysis. RePEc:eee:finana:v:93:y:2024:i:c:s1057521924001479.

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2024Guest editorial: A blockchain-based approach to marketing in the sharing economy. (2024). Tan, Garry Wei-Han ; Brashear, Thomas G ; Salo, Jari ; Dwivedi, Yogesh K ; Ooi, Keng-Boon. In: Journal of Business Research. RePEc:eee:jbrese:v:177:y:2024:i:c:s0148296324001437.

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2024Consumers’ responses to metaverse ads: The roles of hedonic versus utilitarian appeal and the moderating role of need for touch. (2024). Lee, Heejun ; Kim, Yunju. In: Journal of Business Research. RePEc:eee:jbrese:v:179:y:2024:i:c:s0148296324001814.

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2024Retailing in the metaverse: A framework of managerial considerations for success. (2024). Rudolph, Thomas ; Roggeveen, Anne L ; Linzmajer, Marc ; Eggenschwiler, Matthias. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:79:y:2024:i:c:s0969698924000870.

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2024Nitty-gritties of customer experience in metaverse retailing. (2024). Alzeiby, Ebtesam Abdullah ; Khalil, Ashraf ; Agarwal, Reeti ; Mehrotra, Ankit. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:79:y:2024:i:c:s0969698924001723.

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2024Customer experience orientation: Conceptual model, propositions, and research directions. (2024). Arkadan, Farah ; MacDonald, Emma K ; Wilson, Hugh N. In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:52:y:2024:i:6:d:10.1007_s11747-024-01031-y.

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2024Customer inspiration in retailing: The role of perceived novelty and customer loyalty across offline and online channels. (2024). Moll-Descals, Alejandro ; Ieva, Marco ; Frasquet, Marta. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:76:y:2024:i:c:s0969698923003430.

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2024Power of agglomeration on electronic word–of–mouth in the restaurant industry: Exploring the moderation role of review quality difference. (2024). Kim, Byung-Do ; Lee, Minwoo ; Roh, Taewoo. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:78:y:2024:i:c:s0969698924000559.

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2024Browsing the Aisles or Browsing the App? How Online Grocery Shopping is Changing What We Buy. (2024). Yang, Nathan ; Liaukonyt, Jra ; Chintala, Sai Chand. In: Marketing Science. RePEc:inm:ormksc:v:43:y:2024:i:3:p:506-522.

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2024Dynamic assortment planning and capacity allocation with logit substitution. (2024). Talebian, Masoud ; Aslani, Shirin ; Arhami, Omid. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:76:y:2024:i:c:s0969698923003545.

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2024Shopping mall detachment: Why do some consumers avoid malls?. (2024). Mitchell, Vince ; Vilnai-Yavetz, Iris ; Gilboa, Shaked. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:78:y:2024:i:c:s0969698924000365.

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2024Psychographic segmentation of multichannel customers: investigating the influence of individual differences on channel choice and switching behavior. (2024). Albrecht, Carmen-Maria ; Blmker, Jan. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:79:y:2024:i:c:s0969698924001024.

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2024An agent-based simulation model for analyzing and optimizing omni-channel retailing operation decisions. (2024). Liu, Xiaowen. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:79:y:2024:i:c:s0969698924001413.

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2024Consumer Citizenship Behavior in Online/Offline Shopping Contexts: Differential Impact of Consumer Perceived Value and Perceived Corporate Social Responsibility. (2024). Huang, Jingxian ; Du, Yuxuan ; Shen, Qiulian. In: Sustainability. RePEc:gam:jsusta:v:16:y:2024:i:7:p:2968-:d:1369223.

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2024The impact of sales effort on a dual-channel dynamical system under a price-sensitive stochastic demand. (2024). Dey, Bikash Koli ; Sarkar, Biswajit ; Datta, Alotosh ; Thangavelu, Lakshmi ; Sardar, Suman Kalyan ; Fan, Shu-Kai S ; Yang, Liu ; Sangal, Isha. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:76:y:2024:i:c:s0969698923003120.

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2024From redesign to revenue: Measuring the effects of servicescape remodeling on customer lifetime value. (2024). Castran, Herbert ; Roederer, Claire ; Valentini, Tony. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:77:y:2024:i:c:s0969698923004320.

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2024Unlocking the Potential of Web Data for Retailing Research. (2024). Boegershausen, Johannes ; Datta, Hannes ; Guyt, Jonne Y. In: Journal of Retailing. RePEc:eee:jouret:v:100:y:2024:i:1:p:130-147.

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2024Tricks of the trade: Understanding and utilizing influencer tactics to improve retailer performance. (2024). Farrell, Justine Rapp ; Campbell, Colin ; Rosengren, Sara. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:79:y:2024:i:c:s096969892400153x.

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2024Could Assortment Rationalisation Help Reduce Food Waste in Grocery Stores?. (2024). Gazquez-Abad, Juan Carlos ; Saez-Gonzalez, Elvira. In: The AMFITEATRU ECONOMIC journal. RePEc:aes:amfeco:v:26:y:2024:i:special18:p:1292.

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2024Measuring employee-consumer integrated retailer brand equity. (2024). Rudkowski, Janice. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:76:y:2024:i:c:s0969698923003417.

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2024The effects of hedonic shopping values on loyalty towards small retailers: The moderating role of trust. (2024). Park, Kwangsoo ; Lee, Jaeha. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:76:y:2024:i:c:s0969698923003661.

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2024The effects of retail apps on shopping well-being and loyalty intention: A matter of competence more than autonomy. (2024). Lunardo, Renaud ; Vlad, Mariana ; Flacandji, Michal. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:78:y:2024:i:c:s0969698924000584.

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2024Dynamic relationship changes between reviewers and consumers in online product reviews. (2024). Iacobucci, Dawn ; Kim, Seung-Wook ; Moon, Sangkil. In: Journal of Retailing. RePEc:eee:jouret:v:100:y:2024:i:1:p:70-84.

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2024A meta-model of customer brand loyalty and its antecedents. (2024). Eisend, Martin ; Mandler, Timo ; Desveaud, Kathleen. In: Journal of Business Research. RePEc:eee:jbrese:v:176:y:2024:i:c:s0148296324000936.

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2024When mass meets prestige: The impact of symbolic motivations, inspirations, and purchase intentions for Masstige products. (2024). Cheah, Jun-Hwa ; Saeed, Abid ; Paul, Justin ; Mansoor, Mahnaz. In: Journal of Business Research. RePEc:eee:jbrese:v:176:y:2024:i:c:s014829632400095x.

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2024The robo bias in conversational reviews: How the solicitation medium anthropomorphism affects product rating valence and review helpfulness. (2024). Gutt, Dominik ; Heimbach, Irina ; Tsekouras, Dimitrios. In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:52:y:2024:i:6:d:10.1007_s11747-024-01027-8.

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2024Customer experience quality with social robots: Does trust matter?. (2024). Sadeque, Saalem ; Singh, Gaganpreet ; Roy, Sanjit K ; Gruner, Richard L. In: Technological Forecasting and Social Change. RePEc:eee:tefoso:v:198:y:2024:i:c:s0040162523007175.

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2024
2024Guest editorial: More supportive or more distractive? Investigating the negative effects of technology at the customer interface. (2024). Christodoulides, George ; Spanaki, Konstantina ; Carlson, Jamie ; Pantano, Eleonora. In: Post-Print. RePEc:hal:journl:hal-04478502.

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2024Artificial intelligence and adaptive response to market changes: A strategy to enhance firm performance and innovation. (2024). Wamba, Samuel Fosso ; Sullivan, Yulia. In: Journal of Business Research. RePEc:eee:jbrese:v:174:y:2024:i:c:s0148296324000043.

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2024
2024
2024A Sustainable Collaborative Talent Management Through Collaborative Intelligence Mindset Theory: A Systematic Review. (2024). Chew, Yew Chee ; Mohamed, Siti Rohaida. In: SAGE Open. RePEc:sae:sagope:v:14:y:2024:i:2:p:21582440241261851.

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2024Frontiers: Pirating Foes or Creative Friends? Effects of User-Generated Condensed Clips on Demand for Streaming Services. (2024). Liu, Hongju ; Zhang, Yingjie ; Yang, Guangxin. In: Marketing Science. RePEc:inm:ormksc:v:43:y:2024:i:3:p:469-478.

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2024Raving Fans or Silent Critics? Brand Service Recovery’s Impact on Positive eWOM. (2024). Ghani, Usman ; Kiani, Ataullah ; Li, Yongjun ; Mohamed, Halima Habuba. In: SAGE Open. RePEc:sae:sagope:v:14:y:2024:i:1:p:21582440231219555.

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2024The impact of offline store presence on digital sales: The moderating role of product functionality. (2024). Chang, Sue Ryung ; Choi, Jeonghye ; Kim, Jeeyeon ; Trivedi, Minakshi. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:78:y:2024:i:c:s096969892400050x.

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2024
2024Healthy foods, healthy sales? Cross-category effects of a loyalty program promoting sales of fruit and vegetables. (2024). Gorton, Matthew ; Brei, Ruica ; Tocco, Barbara ; Panzone, Luca A. In: Journal of Retailing. RePEc:eee:jouret:v:100:y:2024:i:1:p:85-103.

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2024Assessing the effectiveness of OTT services, branded apps, and gamified loyalty giveaways on mobile customer churn in the telecom industry: A machine-learning approach. (2024). Cagliyor, Sendi ; Kirgiz, Omer Bugra ; Kiygi-Calli, Meltem ; el Oraiby, Maryam. In: Telecommunications Policy. RePEc:eee:telpol:v:48:y:2024:i:8:s0308596124001137.

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2024
2024To hesitate or not to hesitate: Can popularity cues minimize the hesitation to checkout in e-commerce?. (2024). Luo, XI ; Lim, Xin-Jean ; Wang, Siqi ; Cheah, Jun-Hwa. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:78:y:2024:i:c:s0969698924000262.

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2024Understanding compensatory travel. (2024). Koo, Chulmo ; Kim, Jungkeun. In: Annals of Tourism Research. RePEc:eee:anture:v:105:y:2024:i:c:s0160738323001858.

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2024Risk-taking to restore negative self-view: The effect of autonomy and subjective business on financial risk-taking. (2024). Chen, Haipeng ; Zhang, Mingyue. In: Journal of Business Research. RePEc:eee:jbrese:v:176:y:2024:i:c:s0148296324000985.

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2024
2024How consumers process online review types in familiar versus unfamiliar destinations. A self-reported and neuroscientific study. (2024). Curras-Perez, Rafael ; Ruiz, Carla ; Bigne, Enrique. In: Technological Forecasting and Social Change. RePEc:eee:tefoso:v:199:y:2024:i:c:s0040162523007527.

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2024The effect of review images on review helpfulness: A contingency approach. (2024). van der Meij, Hugo ; Welke, Lina ; Lobschat, Lara ; Kubler, Raoul V. In: Journal of Retailing. RePEc:eee:jouret:v:100:y:2024:i:1:p:5-23.

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2024What affects the promoting intention of mobile banking services? Insights from mining consumer reviews. (2024). Kar, Arpan Kumar ; Sebastian, M P ; Basu, Bibaswan. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:77:y:2024:i:c:s0969698923004460.

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2024Using advanced mixed methods approaches: Combining PLS-SEM and qualitative studies. (2024). Viglia, Giampaolo ; Miltgen, Caroline Lancelot ; Kurtaliqi, Fidan ; Pantin-Sohier, Gaelle. In: Journal of Business Research. RePEc:eee:jbrese:v:172:y:2024:i:c:s0148296323008238.

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2024Influence of perceived value on omnichannel usage: Mediating and moderating roles of the omnichannel shopping habit. (2024). Fatima, Johra Kayeser ; Sharma, Neeru. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:77:y:2024:i:c:s0969698923003788.

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2024Customer journey design in omnichannel retailing: Examining the effect of autonomy-competence-relatedness in brand relationship building. (2024). Li, Yongfa ; Zheng, LU. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:78:y:2024:i:c:s0969698924000729.

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2024Personalized touchpoints and customer experience: A conceptual synthesis. (2024). Kuehnl, Christina ; Weippert, Marco ; Weidig, Jakob. In: Journal of Business Research. RePEc:eee:jbrese:v:177:y:2024:i:c:s0148296324001450.

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2024What drives higher active customer engagement in luxury brands’ social media? Measurement and contingencies. (2024). Rahman, Syed Mahmudur ; Vilches-Montero, Sonia ; Carlson, Jamie ; Aldhamiri, Ali ; Gudergan, Siegfried P. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:79:y:2024:i:c:s0969698924001000.

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2024
2024Scroll, Stop, Shop: Decoding impulsive buying in social commerce. (2024). Rahman, Syed Mahmudur ; Wyllie, Jessica ; Carlson, Jamie ; Moghddam, Hamed Azad. In: Journal of Business Research. RePEc:eee:jbrese:v:182:y:2024:i:c:s0148296324002807.

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2024Leveraging customer knowledge obtained through social media: The roles of R&D intensity and absorptive capacity. (2024). Rahman, Syed Mahmudur ; Wilden, Ralf ; Harrison, Norma ; Lin, Nidthida ; Ji, Elena. In: Journal of Business Research. RePEc:eee:jbrese:v:182:y:2024:i:c:s0148296324003151.

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2024Consumer perceived risk of using autonomous retail technology. (2024). Sohn, Stefanie. In: Journal of Business Research. RePEc:eee:jbrese:v:171:y:2024:i:c:s0148296323007488.

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2024When anthropomorphism backfires: Anticipation of negative social roles as a source of resistance to smart object adoption. (2024). Peverini, Paolo ; Monsurro, Luigi ; Querci, Ilaria. In: Technovation. RePEc:eee:techno:v:132:y:2024:i:c:s016649722400021x.

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2024
2024Healthy shopping dynamics: The healthiness of sequential grocery choices. (2024). van Doorn, Jenny ; Holtrop, Niels ; van der Heide, Martine T ; van Ittersum, Koert. In: Journal of Retailing. RePEc:eee:jouret:v:100:y:2024:i:1:p:24-40.

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2024
2024Examining the moderating effects of shopping orientation, product knowledge and involvement on the effectiveness of Virtual Reality (VR) retail environment. (2024). Quach, Sara ; Shao, Wei ; Zhang, Yunen ; Li, Qianmin ; Thaichon, Park. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:78:y:2024:i:c:s0969698924000092.

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2024
2024Applying the triple coherence line to in-store marketing plans to increase private label market share. (2024). Gonzlez-Benito, Scar ; Garrido-Morgado, Lvaro. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:77:y:2024:i:c:s0969698923003934.

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2024Public health emergencies and travelers review efforts. (2024). Han, YU ; Law, Rob ; Wang, Bowen ; Zhang, Ziqiong. In: Annals of Tourism Research. RePEc:eee:anture:v:106:y:2024:i:c:s016073832400046x.

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2024
2024Household and retail panel data in retailing research: Time for a renaissance?. (2024). Dekimpe, Marnik G ; van Heerde, Harald J. In: Journal of Retailing. RePEc:eee:jouret:v:100:y:2024:i:1:p:104-113.

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2024What is holding private label back in the United States and in emerging markets?. (2024). , Jan-Benedict. In: Journal of Retailing. RePEc:eee:jouret:v:100:y:2024:i:1:p:56-69.

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2024
2024Experience intensification to purchase intentions of derivative works in service-intensive industries: An empirical study. (2024). Tian, Feng ; Chao, Chih-Wei ; Guan, Shuqi. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:79:y:2024:i:c:s0969698924001334.

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2024Dynamic strategic marketing planning: The paradox of concurrently reconfiguring and implementing strategic marketing planning. (2024). Zhang, Long ; Zheng, Yuyan ; Theoharakis, Vasilis. In: Journal of Business Research. RePEc:eee:jbrese:v:174:y:2024:i:c:s0148296324000298.

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2024Utilising eye-tracking data in retailing field research: A practical guide. (2024). Ahlbom, Carl-Philip ; Nordfalt, Jens. In: Journal of Retailing. RePEc:eee:jouret:v:100:y:2024:i:1:p:148-160.

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2024
2024Deciphering technological contributions of visibility and interactivity to website atmospheric and customer stickiness in AI-driven websites: The pivotal function of online flow state. (2024). Zhang, Kaige ; Ruan, Yang ; Pang, Hua. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:78:y:2024:i:c:s0969698924000912.

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Recent citations
Recent citations received in 2024
YearCiting document
2024Unlocking the Potential of Web Data for Retailing Research. (2024). Boegershausen, Johannes ; Datta, Hannes ; Guyt, Jonne Y. In: Journal of Retailing. RePEc:eee:jouret:v:100:y:2024:i:1:p:130-147.

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2024

Recent citations received in 2023
YearCiting document
2023The influence of visually dynamic imagery on purchase intentions: The roles of arousal and lay rationalism. (2023). Schneider, Gustavo ; Fennell, Patrick B. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:75:y:2023:i:c:s0969698923002886.

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2023How and why (imagined) online reviews impact frontline retail encounters. (2023). Boyd, Eric ; Angell, Rob ; Marder, Ben. In: Journal of Retailing. RePEc:eee:jouret:v:99:y:2023:i:2:p:265-279.

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2023Internationalization and digitalization: Their differing role on grocer and non-grocer retailer performance. (2023). Li, Chengguang ; Theoharakis, Vasilis ; Batsakis, Georgios ; Konara, Palitha. In: Journal of Retailing. RePEc:eee:jouret:v:99:y:2023:i:3:p:400-419.

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2023Leveraging In-Store Technology and AI: Increasing Customer and Employee Efficiency and Enhancing their Experiences. (2023). Noble, Stephanie M ; Benoit, Sabine ; Grewal, Dhruv ; Nordfalt, Jens ; Ahlbom, Carl-Philip ; Guha, Abhijit. In: Journal of Retailing. RePEc:eee:jouret:v:99:y:2023:i:4:p:487-504.

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2023Immersive retailing: The in-store experience. (2023). Chandukala, Sandeep R ; Hagtvedt, Henrik. In: Journal of Retailing. RePEc:eee:jouret:v:99:y:2023:i:4:p:505-517.

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2023The store of the future: Engaging customers through sensory elements, personalized atmospherics, and interpersonal interaction. (2023). Lim, Mikyoung ; Kim, Yeseul ; Szocs, Courtney ; Biswas, Dipayan ; Mera, Christian Arroyo. In: Journal of Retailing. RePEc:eee:jouret:v:99:y:2023:i:4:p:605-620.

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2023Proximity-store introductions: A new route to big-box retailer success?. (2023). Gielens, Katrijn ; Gijsbrechts, Els ; Dekimpe, Marnik G. In: Journal of Retailing. RePEc:eee:jouret:v:99:y:2023:i:4:p:621-633.

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2023Marketing on the metaverse: Research opportunities and challenges. (2023). Mintz, Ofer ; Lu, Shuya. In: AMS Review. RePEc:spr:amsrev:v:13:y:2023:i:1:d:10.1007_s13162-023-00255-5.

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2023

Recent citations received in 2022
YearCiting document
2022Clinching the deal: An empirical study of the drivers of diffusion of daily deals. (2022). Venkatesh, R ; Chatterjee, Rabikar ; Xia, Feihong. In: Journal of Business Research. RePEc:eee:jbrese:v:149:y:2022:i:c:p:824-832.

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2022Factors that influence manufacturer and store brand behavioral loyalty. (2022). Dawes, John. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:68:y:2022:i:c:s0969698922001138.

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2022Effects of the in-store crowd and employee perceptions on intentions to revisit and word-of-mouth via transactional satisfaction: A SOR approach. (2022). Audrain-Pontevia, Anne-Franoise ; Hombourger-Bars, Sabrina ; Errajaa, Karim. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:68:y:2022:i:c:s0969698922001801.

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2022Too many cooks spoil the broth? Number of promotional gifts and impact on consumer choice. (2022). Sahay, Arvind ; Tatavarthy, Aruna Divya ; Kumari, Rashmi . In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:69:y:2022:i:c:s096969892200176x.

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2022Consequences of personalized product recommendations and price promotions in online grocery shopping. (2022). Laukkanen, Tommi ; Dhir, Amandeep ; Luongo, Milena ; Hallikainen, Heli. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:69:y:2022:i:c:s0969698922001813.

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2022Omnichannel retail operations with mixed fulfillment strategies. (2022). Zhong, Ning ; Li, Xiangyong ; Yang, LU. In: International Journal of Production Economics. RePEc:eee:proeco:v:254:y:2022:i:c:s0925527322001918.

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2022.

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2022Developing a Sustainable Omnichannel Strategic Framework toward Circular Revolution: An Integrated Approach. (2022). Ikram, Muhammad ; Yein, Tuba. In: Sustainability. RePEc:gam:jsusta:v:14:y:2022:i:18:p:11578-:d:915630.

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2022.

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2022The Effect of the COVID-19 Pandemic on the Mobile Messaging Application Among Millennials in Public Universities in Malaysia. (2022). Hashim, Nor Hazlina ; Mohamad, Wan Normila. In: International Journal of Enterprise Information Systems (IJEIS). RePEc:igg:jeis00:v:18:y:2022:i:1:p:1-21.

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2022Generating loyalty towards fast fashion stores: a cross-generational approach based on store attributes and socio-environmental responsibility. (2022). Bbu, Raluca ; Pop, Anna-Rebeka ; Campian, Veronica ; Dabija, Dan-Cristian. In: Oeconomia Copernicana. RePEc:pes:ieroec:v:13:y:2022:i:3:p:891-934.

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2022Robots in retail: Rolling out the Whiz. (2022). Onzo, Naoto ; Fukawa, Nobuyuki ; Rindfleisch, Aric. In: AMS Review. RePEc:spr:amsrev:v:12:y:2022:i:3:d:10.1007_s13162-022-00240-4.

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2022How robots will affect the future of retailing. (2022). Grewal, Dhruv ; Guha, Abhijit. In: AMS Review. RePEc:spr:amsrev:v:12:y:2022:i:3:d:10.1007_s13162-022-00241-3.

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2022Artificial empathy in marketing interactions: Bridging the human-AI gap in affective and social customer experience. (2022). Okazaki, Shintaro ; Li, Hairong ; Liu-Thompkins, Yuping. In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:50:y:2022:i:6:d:10.1007_s11747-022-00892-5.

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2022The future of digital technologies in marketing: A conceptual framework and an overview. (2022). Plangger, Kirk ; Grewal, Dhruv ; Ruyter, KO ; Tucker, Catherine. In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:50:y:2022:i:6:d:10.1007_s11747-022-00906-2.

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2022The Use of Partial Least Squares Structural Equation Modeling and Complementary Methods in International Management Research. (2022). Gudergan, Siegfried P ; Ringle, Christian M ; Hauff, Sven ; Richter, Nicole F. In: Management International Review. RePEc:spr:manint:v:62:y:2022:i:4:d:10.1007_s11575-022-00475-0.

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2022Omnichannel environment — phenomena, processes and the directions of change. (2022). Beata, Gotwald ; Gregor, Bogdan. In: Marketing of Scientific and Research Organizations. RePEc:vrs:mosaro:v:46:y:2022:i:4:p:17-42:n:6.

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2022The smart green nudge: Reducing product returns through enriched digital footprints & causal machine learning. (2022). Hinz, Oliver ; Jagow, Johanna ; von Zahn, Moritz ; Bauer, Kevin ; Mihale-Wilson, Cristina ; Speicher, Max. In: SAFE Working Paper Series. RePEc:zbw:safewp:363.

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Recent citations received in 2021
YearCiting document
2021.

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2021Dynamic effects of store promotions on purchase conversion: Expanding technology applications with innovative analytics. (2021). Inostroza-Quezada, Ignacio E ; Epstein, Leonardo D ; Choi, Chan S ; Goodstein, Ronald C. In: Journal of Business Research. RePEc:eee:jbrese:v:128:y:2021:i:c:p:279-289.

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2021What factors moderate the effect of assortment reduction on store switching? Insights and implications for grocery brands. (2021). Martinez-Lopez, Francisco J ; Gazquez-Abad, Juan Carlos ; Sethuraman, Raj. In: Journal of Business Research. RePEc:eee:jbrese:v:133:y:2021:i:c:p:98-115.

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2021The effect of smart and connected products on consumer brand choice concentration. (2021). Xu, Qian ; Liang, Yongheng ; Jin, Liyin. In: Journal of Business Research. RePEc:eee:jbrese:v:135:y:2021:i:c:p:163-172.

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2021Artificial intelligence: The light and the darkness. (2021). Schweiger, Elisa B ; Satornino, Cinthia B ; Guha, Abhijit ; Grewal, Dhruv. In: Journal of Business Research. RePEc:eee:jbrese:v:136:y:2021:i:c:p:229-236.

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2021Does sustainability sell? The impact of sustainability claims on the success of national brands’ new product introductions. (2021). Verhoef, Peter C ; Risselada, Hans ; van Doorn, Jenny. In: Journal of Business Research. RePEc:eee:jbrese:v:137:y:2021:i:c:p:182-193.

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2021The impact of weather on consumer behavior and retail performance: Evidence from a convenience store chain in China. (2021). Song, Yan ; Cao, Shasha ; Tian, Xin. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:62:y:2021:i:c:s0969698921001491.

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2021Retailers with traits of consumer: Exploring the existence and antecedents of brand loyalty in small unorganized retailers. (2021). Chamola, Pankaj ; Dugar, Anurag. In: Journal of Retailing and Consumer Services. RePEc:eee:joreco:v:62:y:2021:i:c:s0969698921002010.

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2021Retailer Marketing Communications in the Digital Age: Getting the Right Message to the Right Shopper at the Right Time. (2021). Bodapati, Anand V ; Villanova, Daniel ; Hatfield, Cheryl ; Brandon, Renee ; Ho, Henry ; Suri, Rajneesh ; Kushwaha, Tarun ; Goodstein, Ronald C ; Tsiros, Michael ; Puccinelli, Nancy M. In: Journal of Retailing. RePEc:eee:jouret:v:97:y:2021:i:1:p:116-132.

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2021How Technology is Changing Retail. (2021). Kalyanam, Kirthi ; Shankar, Venkatesh ; Waddoups, Rand ; Bull, J S ; Hennessey, John ; Douglass, Tom ; Tirunillai, Seshadri ; Golmohammadi, Alireza ; Setia, Pankaj. In: Journal of Retailing. RePEc:eee:jouret:v:97:y:2021:i:1:p:13-27.

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2021Navigating the Retailing Frontier through Academic and Practitioner Collaboration. (2021). Grewal, Dhruv ; Gauri, Dinesh K. In: Journal of Retailing. RePEc:eee:jouret:v:97:y:2021:i:1:p:2-5.

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2021How artificial intelligence will affect the future of retailing. (2021). Grewal, Dhruv ; Guha, Abhijit ; Hawkins, Gary ; Hegde, Dinesh R ; Moustafa, Rida ; Jung, Hyunseok ; Schneider, Matthew J ; Haenlein, Michael ; Kopalle, Praveen K. In: Journal of Retailing. RePEc:eee:jouret:v:97:y:2021:i:1:p:28-41.

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2021Strategizing Retailing in the New Technology Era. (2021). Gauri, Dinesh K ; Grewal, Dhruv ; Sethuraman, Raj ; Roggeveen, Anne L. In: Journal of Retailing. RePEc:eee:jouret:v:97:y:2021:i:1:p:6-12.

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2021The strategic drivers of drop-shipping and retail store sales for seasonal products. (2021). Bhaskaran, Sreekumar R ; Gauri, Dinesh K ; Namin, Aidin ; Sodero, Annibal C. In: Journal of Retailing. RePEc:eee:jouret:v:97:y:2021:i:4:p:561-581.

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2021Smart mirror fashion technology for the retail chain transformation. (2021). Hasan, Rajibul ; Islam, Nazrul ; Rahman, Mizan ; Ogunjimi, Ayotunde. In: Technological Forecasting and Social Change. RePEc:eee:tefoso:v:173:y:2021:i:c:s0040162521005515.

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2021Private-brand introduction and investment effect on online platform-based supply chains. (2021). Chen, Xiaohong ; Hu, Junhua ; Liu, Yongmei. In: Transportation Research Part E: Logistics and Transportation Review. RePEc:eee:transe:v:155:y:2021:i:c:s1366554521002568.

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2021.

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2021.

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2021E-Commerce Calls for Cyber-Security and Sustainability: How European Citizens Look for a Trusted Online Environment. (2021). Settembre Blundo, Davide ; Gonzalez-Sanchez, Rocio ; Dadamo, Idiano ; Settembre-Blundo, Davide ; Medina-Salgado, Maria Sonia. In: Sustainability. RePEc:gam:jsusta:v:13:y:2021:i:12:p:6752-:d:575174.

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2021Consolidating Unorganised Retail Businesses through Digital Platforms: Implications for Achieving the UN Sustainable Development Goals. (2021). Wood, Jacob ; Mukherjee, Malobi. In: Sustainability. RePEc:gam:jsusta:v:13:y:2021:i:21:p:12031-:d:669263.

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2021Reviewer Experience vs. Expertise: Which Matters More for Good Course Reviews in Online Learning?. (2021). Wang, Shan ; Du, Zhao. In: Sustainability. RePEc:gam:jsusta:v:13:y:2021:i:21:p:12230-:d:672992.

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2021Application of the DEMATEL Model for Assessing IT Sector’s Sustainability. (2021). Peleckis, Kstutis. In: Sustainability. RePEc:gam:jsusta:v:13:y:2021:i:24:p:13866-:d:703226.

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2021Sensory Marketing during COVID-19 - Creating a Multisensory Experience for Online Shopping. (2021). Platon, Otilia-Elena. In: Global Economic Observer. RePEc:ntu:ntugeo:vol9-iss2-127-132.

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2021A tribute to our heroes and thoughts about collaborative relationships. (2021). Krishen, Anjala S ; Petrescu, Maria. In: Journal of Marketing Analytics. RePEc:pal:jmarka:v:9:y:2021:i:2:d:10.1057_s41270-021-00111-0.

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2021Retail service innovations and their impact on retailer shareholder value: evidence from an event study. (2021). Braak, Anne Ter ; Vuegen, Maya ; Breugelmans, Els ; Lamey, Lien. In: Journal of the Academy of Marketing Science. RePEc:spr:joamsc:v:49:y:2021:i:4:d:10.1007_s11747-021-00777-z.

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