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International Journal of Services, Economics and Management / Inderscience Enterprises Ltd

Citation Profile [Updated: 2025-02-04 18:53:44]
5 Years H Index
5
Impact Factor (IF)
0.02
5 Years IF
0.07
Data available in this report

[Raw data] [50 most cited papers] [50 most relevant papers] [cites used to compute IF] [Recent citations ][Frequent citing series ] [more data in EconPapers] [trace new citations] [Missing citations? Add them now] [Incorrect content? Let us know]

Main indicators
Raw Data

 

IF AIF CIF IF5 DOC CDO CIT NCI CCU D2Y C2Y D5Y C5Y SC %SC CiY II AII
2007 0 0.46 0 0 6 6 1 0 0 0 0 0 0.2
2008 0 0.49 0 0 7 13 8 0 6 6 0 0 0.23
2009 0.08 0.48 0.04 0.08 13 26 3 1 1 13 1 13 1 0 0 0.24
2010 0.05 0.48 0.04 0.08 23 49 13 2 3 20 1 26 2 0 0 0.21
2011 0 0.52 0 0 27 76 5 3 36 49 0 0 0.24
2012 0 0.52 0.02 0.03 21 97 14 2 5 50 76 2 0 0 0.22
2013 0.04 0.56 0.04 0.04 12 109 14 4 9 48 2 91 4 0 0 0.24
2014 0.03 0.55 0.04 0.04 15 124 9 5 14 33 1 96 4 0 0 0.23
2017 0 0.54 0.03 0.04 7 131 1 4 31 0 48 2 0 0 0.22
2018 0 0.55 0.04 0.09 10 141 16 5 36 7 34 3 0 0 0.23
2019 0.06 0.56 0.06 0.09 15 156 10 9 45 17 1 32 3 0 1 0.07 0.23
2020 0.12 0.67 0.06 0.09 18 174 4 11 56 25 3 32 3 0 0 0.32
2021 0.09 0.79 0.06 0.12 15 189 7 12 68 33 3 50 6 0 0 0.29
2022 0.15 0.83 0.11 0.17 20 209 2 22 90 33 5 65 11 0 0 0.25
2023 0.11 0.82 0.06 0.12 22 231 0 15 105 35 4 78 9 0 0 0.23
2024 0.02 1.05 0.06 0.07 34 265 0 16 121 42 1 90 6 0 0 0.27
IF: Two years Impact Factor: C2Y / D2Y
AIF: Average Impact Factor for all series in RePEc in year y
CIF: Cumulative impact factor
IF5: Five years Impact Factor: C5Y / D5Y
DOC: Number of documents published in year y
CDO: Cumulative number of documents published until year y
CIT: Number of citations to papers published in year y
NCI: Number of citations in year y
CCU: Cumulative number of citations to papers published until year y
D2Y: Number of articles published in y-1 plus y-2
C2Y: Cites in y to articles published in y-1 plus y-2
D5Y: Number of articles published in y-1 until y-5
C5Y: Cites in y to articles published in y-1 until y-5
SC: selft citations in y to articles published in y-1 plus y-2
%SC: Percentage of selft citations in y to articles published in y-1 plus y-2
CiY: Cites in year y to documents published in year y
II: Immediacy Index: CiY / Documents.
AII: Average Immediacy Index for series in RePEc in year y
50 most cited documents in this series
#YearTitleCited
12008Do service sector trends stimulate entrepreneurship? A socio-economic labour market perspective. (2008). Fachinger, Uwe ; bögenhold, dieter ; Bogenhold, Dieter. In: International Journal of Services, Economics and Management. RePEc:ids:injsem:v:1:y:2008:i:2:p:117-134.

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8
22018The effect of eWOM communication on brand image and purchase intention towards lifestyle products in India. (2018). Kala, Devkant ; Chaubey, D S. In: International Journal of Services, Economics and Management. RePEc:ids:injsem:v:9:y:2018:i:2:p:143-157.

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6
32013The role of e-commerce in B2B markets of goods and services. (2013). Strauss, Christine ; Fauska, Polina ; Kryvinska, Natalia . In: International Journal of Services, Economics and Management. RePEc:ids:injsem:v:5:y:2013:i:1/2:p:41-71.

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6
42019Green innovation under uncertainty - a dynamic perspective. (2019). Liu, Zuoming ; Menon, Mohan . In: International Journal of Services, Economics and Management. RePEc:ids:injsem:v:10:y:2019:i:1:p:68-88.

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5
52018Salespeoples trait mindfulness and emotional exhaustion: the mediating roles of optimism, resilience, and self-efficacy. (2018). Charoensukmongkol, Peerayuth ; Suthatorn, Pornprom. In: International Journal of Services, Economics and Management. RePEc:ids:injsem:v:9:y:2018:i:2:p:125-142.

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5
62012Service quality, image and loyalty towards Malaysian hotels. (2012). Cham, Tat-Huei ; Easvaralingam, Yalini . In: International Journal of Services, Economics and Management. RePEc:ids:injsem:v:4:y:2012:i:4:p:267-281.

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4
72012The determinants of customer loyalty in Malaysian mobile telecommunication services: a structural analysis. (2012). Lin, Binshan ; Hew, Teck-Soon ; Leong, Lai-Ying ; Ooi, Keng-Boon . In: International Journal of Services, Economics and Management. RePEc:ids:injsem:v:4:y:2012:i:3:p:209-235.

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4
82014Outpatient service quality and doctor-patient relationship: a study in Chinese public hospital. (2014). Duan, Guimin ; Yu, Weiping ; Qiu, Lan ; Hu, Hao. In: International Journal of Services, Economics and Management. RePEc:ids:injsem:v:6:y:2014:i:1:p:97-111.

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4
92013Service innovation capabilities: what are they?. (2013). GIANNOPOULOU, ELENI ; Barlatier, Pierre-Jean ; Gryszkiewicz, Lidia . In: International Journal of Services, Economics and Management. RePEc:ids:injsem:v:5:y:2013:i:1/2:p:125-153.

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3
102019Understanding the intention to use self service technologies in the airline industry. (2019). Kasilingam, Dharun ; Arul, Thanigai S ; Thamaraiselvan, N. In: International Journal of Services, Economics and Management. RePEc:ids:injsem:v:10:y:2019:i:2:p:89-109.

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3
112018The antecedents of green information system and impact on environmental performance. (2018). Liu, Zuoming ; Wang, Huaqing. In: International Journal of Services, Economics and Management. RePEc:ids:injsem:v:9:y:2018:i:2:p:111-124.

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3
122010The effect of e-service quality on customers satisfaction in banks operating in Jordan: an empirical investigation of customers perspectives. (2010). Akroush, Mamoun ; Bataineh, Abdullah Q. ; Nuseir, Mohammed T. ; Mahadin, Bushra K.. In: International Journal of Services, Economics and Management. RePEc:ids:injsem:v:2:y:2010:i:1:p:80-108.

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3
132021Examining the relationship among servicescape, perceived overall image and customer behavioural intentions in beauty salons: the moderating role of pleasure-arousal-dominance emotional state model. (2021). Jhamb, Deepika ; Kampani, Nidhi. In: International Journal of Services, Economics and Management. RePEc:ids:injsem:v:12:y:2021:i:2:p:164-184.

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3
142012Strategic planning of service supply chain using dynamic SAP-LAP model: a case study of a leading gas organisation in India. (2012). Haleem, Abid ; Siddiqui, Fauzia ; Sharma, Chitra . In: International Journal of Services, Economics and Management. RePEc:ids:injsem:v:4:y:2012:i:3:p:169-185.

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3
152012Determinants of student satisfaction in higher education: an empirical study in Dubai. (2012). Tamim, Rana M. ; Parahoo, Sanjai K.. In: International Journal of Services, Economics and Management. RePEc:ids:injsem:v:4:y:2012:i:4:p:282-297.

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2
162021Economic growth-financial development-poverty nexus in emerging markets. (2021). Tsaurai, Kunofiwa. In: International Journal of Services, Economics and Management. RePEc:ids:injsem:v:12:y:2021:i:1:p:93-108.

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2
172010An analysis on the behavioural traits of salaried class investors in Tamil Nadu. (2010). Jayabal, G. ; Kasilingam, R.. In: International Journal of Services, Economics and Management. RePEc:ids:injsem:v:2:y:2010:i:2:p:180-196.

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2
182011Proactive contracting + Service design = Success!. (2011). Haapio, Helena ; Rekola, Katri . In: International Journal of Services, Economics and Management. RePEc:ids:injsem:v:3:y:2011:i:4:p:376-392.

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2
192007Analysis and evaluation of tourism e-commerce websites in China. (2007). Wang, Bin ; Deng, Zhaohua ; Lu, Yaobin. In: International Journal of Services, Economics and Management. RePEc:ids:injsem:v:1:y:2007:i:1:p:6-23.

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2
202013Consideration of aspects affecting the evolvement of collaborative e-business in service organisations. (2013). Strauss, Christine ; Zinterhof, Peter ; Urikova, Oksana ; Kryvinska, Natalia ; Ivanochko, Iryna . In: International Journal of Services, Economics and Management. RePEc:ids:injsem:v:5:y:2013:i:1/2:p:72-92.

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2
212013Multi-channel management: an exploratory study of current practices. (2013). Stummer, Christian ; Wakolbinger, Lea M.. In: International Journal of Services, Economics and Management. RePEc:ids:injsem:v:5:y:2013:i:1/2:p:112-124.

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2
222010Literature review of covering problem in operations management. (2010). Vijeyamurthy, C. N. ; Panneerselvam, R.. In: International Journal of Services, Economics and Management. RePEc:ids:injsem:v:2:y:2010:i:3/4:p:267-285.

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2
232020What determines customers loyalty towards telecommunication service? Mediating roles of satisfaction and trust. (2020). Tan, Kim-Lim ; Ting, Hiram ; Cheah, Jun-Hwa ; Lim, Xin-Jean. In: International Journal of Services, Economics and Management. RePEc:ids:injsem:v:11:y:2020:i:3:p:234-255.

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2
242019How product quality, brand image, and customer satisfaction affect the purchase decisions of Indonesian automotive customers. (2019). Indradewa, Rhian ; Iqbal, Ali M ; Waluya, Aris Insan. In: International Journal of Services, Economics and Management. RePEc:ids:injsem:v:10:y:2019:i:2:p:177-193.

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2
252010A multi-product lot size in make-to-order supply chain using discrete event simulation and response surface methodology. (2010). Hachicha, Wafik ; Ammeri, Ahmed ; Chabchoub, Habib ; Masmoudi, Faouzi. In: International Journal of Services, Economics and Management. RePEc:ids:injsem:v:2:y:2010:i:3/4:p:246-266.

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2
262022Asymmetric nexus between energy prices, precious metal prices and stock market prices in the Indian context: evidence from a nonlinear ARDL model approach. (2022). Kumar, Ankit ; Singh, Gurcharan. In: International Journal of Services, Economics and Management. RePEc:ids:injsem:v:13:y:2022:i:2:p:182-201.

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2
272010Knowledge management in businesses using service-oriented architecture – a practical implementation of Topic Maps using a case study of Amazon. (2010). Rao, Meghana ; Daim, Tugrul U.. In: International Journal of Services, Economics and Management. RePEc:ids:injsem:v:2:y:2010:i:1:p:59-79.

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1
282014Online decision support system for finished lamb production. (2014). Mishra, Nishikant ; Morris, Wyn . In: International Journal of Services, Economics and Management. RePEc:ids:injsem:v:6:y:2014:i:3:p:209-221.

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1
292011TQM and service quality: a survey of commercial banking industry in Malaysia. (2011). Garry Tan Wei Han, ; Sit, Wen-Yi ; Loke, Siew-Phaik ; Ooi, Keng-Boon . In: International Journal of Services, Economics and Management. RePEc:ids:injsem:v:3:y:2011:i:1:p:78-91.

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1
302018Corporate reputation, service innovation and cross-buying intention: a test on reciprocal relationship and mediation effect. (2018). Manohar, Sridhar ; Palanisamy, Ganesan. In: International Journal of Services, Economics and Management. RePEc:ids:injsem:v:9:y:2018:i:2:p:158-176.

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1
312021Examining the intentions to use crowdfunding platform - an extended technology acceptance model. (2021). Baber, Hasnan. In: International Journal of Services, Economics and Management. RePEc:ids:injsem:v:12:y:2021:i:2:p:149-163.

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1
322008One-stop service in government: best practice reports from the Chinese front line. (2008). Li, Jing-Hua ; Shen, Ying. In: International Journal of Services, Economics and Management. RePEc:ids:injsem:v:1:y:2008:i:2:p:99-116.

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1
332014Service supply chain management: generalised and applied framework perspective. (2014). Chen, Zhixiang. In: International Journal of Services, Economics and Management. RePEc:ids:injsem:v:6:y:2014:i:1:p:63-96.

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1
342010A conceptual framework for presenting and promoting human resource knowledge sharing in the supply chain as a social network. (2010). Afrazeh, Abbas ; Zarinozv, Iman . In: International Journal of Services, Economics and Management. RePEc:ids:injsem:v:2:y:2010:i:3/4:p:227-245.

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1
352018Is the complementarity between remittances and human capital development a panacea for income inequality reduction?. (2018). Tsaurai, Kunofiwa. In: International Journal of Services, Economics and Management. RePEc:ids:injsem:v:9:y:2018:i:1:p:1-17.

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1
362020The impact of service quality, self-service technology, and the corporate image on customer satisfaction and customer revisit intention among luxury hotels in Kuala Lumpur, Malaysia. (2020). Li, Shimiao. In: International Journal of Services, Economics and Management. RePEc:ids:injsem:v:11:y:2020:i:1:p:48-70.

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1
372011Co-creation of value for a public service. (2011). Uden, Lorna ; Naaranoja, Marja . In: International Journal of Services, Economics and Management. RePEc:ids:injsem:v:3:y:2011:i:4:p:427-445.

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1
382022Financial literacy education and high school students - overview, analysis, suggestions and implications. (2022). Wang, Chunhui ; Tian, Chen. In: International Journal of Services, Economics and Management. RePEc:ids:injsem:v:13:y:2022:i:1:p:1-16.

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1
392013A process model to guide the integration of business processes and services within and across organisations. (2013). Nedbal, Dietmar . In: International Journal of Services, Economics and Management. RePEc:ids:injsem:v:5:y:2013:i:1/2:p:154-177.

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1
402009Marketing to the bottom of the pyramid: opportunities in emerging markets. (2009). Omar, Maktoba ; Williams, Robert L.. In: International Journal of Services, Economics and Management. RePEc:ids:injsem:v:1:y:2009:i:4:p:427-446.

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1
412014A comparison of academia and industry perceptions of an ideal hospitality management programme. (2014). Banerjee, Chandan Kumar ; Mandal, Kaushik . In: International Journal of Services, Economics and Management. RePEc:ids:injsem:v:6:y:2014:i:2:p:146-162.

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1
422010Research on job integration of multi-agent in multimodal transportation with time windows. (2010). Xiong, Guiwu ; Wang, Yong. In: International Journal of Services, Economics and Management. RePEc:ids:injsem:v:2:y:2010:i:3/4:p:307-321.

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1
432013Understanding satisfying service encounters in retail banking - a dyadic perspective. (2013). Kania, Nathalie ; Gruber, Thorsten . In: International Journal of Services, Economics and Management. RePEc:ids:injsem:v:5:y:2013:i:3:p:222-255.

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1
442017A comparative study of two Thai franchises in international expansion. (2017). Lertkornkitja, Arunee . In: International Journal of Services, Economics and Management. RePEc:ids:injsem:v:8:y:2017:i:1/2:p:51-72.

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1
452019Asset quality and performance: an empirical study of Indian microfinance institutions. (2019). Mahapatra, Sushanta Kumar ; Ray, Sougata. In: International Journal of Services, Economics and Management. RePEc:ids:injsem:v:10:y:2019:i:3:p:248-265.

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1
462021Resource planning system for organisations - a soft computing approach. (2021). Sana, Shib Sankar ; Sheikh, Reza ; Gholami, Sina ; Zarafshan, Erfan. In: International Journal of Services, Economics and Management. RePEc:ids:injsem:v:12:y:2021:i:3:p:272-293.

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1
472009Consulting success and contingent fees as important elements on the way to a theory of management consulting. (2009). Dodo zu Knyphausen-Aufsess, ; Rajes, Martin ; Schweizer, Lars . In: International Journal of Services, Economics and Management. RePEc:ids:injsem:v:1:y:2009:i:4:p:393-413.

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1
482014Employees perception of empowerment: a comparative study among different sectors of banks. (2014). George, Elizabeth ; Zakkariya, K. A.. In: International Journal of Services, Economics and Management. RePEc:ids:injsem:v:6:y:2014:i:2:p:132-145.

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1
492010Aggregating performance measures of a multi-echelon supply chain using the analytical network and analytical hierarchy process. (2010). Wilson, George R. ; Odrey, Nicholas G. ; Drzymalski, Julie . In: International Journal of Services, Economics and Management. RePEc:ids:injsem:v:2:y:2010:i:3/4:p:286-306.

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1
502020Socio-economic inequality and economic growth in BRICS countries: relationships and policy options. (2020). Mbonigaba, Josue ; Awolusi, Olawumi D. In: International Journal of Services, Economics and Management. RePEc:ids:injsem:v:11:y:2020:i:4:p:390-429.

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1
50 most relevant documents in this series (papers most cited in the last two years)
#YearTitleCited
12018The effect of eWOM communication on brand image and purchase intention towards lifestyle products in India. (2018). Kala, Devkant ; Chaubey, D S. In: International Journal of Services, Economics and Management. RePEc:ids:injsem:v:9:y:2018:i:2:p:143-157.

Full description at Econpapers || Download paper

4
22013Consideration of aspects affecting the evolvement of collaborative e-business in service organisations. (2013). Strauss, Christine ; Zinterhof, Peter ; Urikova, Oksana ; Kryvinska, Natalia ; Ivanochko, Iryna . In: International Journal of Services, Economics and Management. RePEc:ids:injsem:v:5:y:2013:i:1/2:p:72-92.

Full description at Econpapers || Download paper

2
32022Asymmetric nexus between energy prices, precious metal prices and stock market prices in the Indian context: evidence from a nonlinear ARDL model approach. (2022). Kumar, Ankit ; Singh, Gurcharan. In: International Journal of Services, Economics and Management. RePEc:ids:injsem:v:13:y:2022:i:2:p:182-201.

Full description at Econpapers || Download paper

2
42021Examining the relationship among servicescape, perceived overall image and customer behavioural intentions in beauty salons: the moderating role of pleasure-arousal-dominance emotional state model. (2021). Jhamb, Deepika ; Kampani, Nidhi. In: International Journal of Services, Economics and Management. RePEc:ids:injsem:v:12:y:2021:i:2:p:164-184.

Full description at Econpapers || Download paper

2
52018Salespeoples trait mindfulness and emotional exhaustion: the mediating roles of optimism, resilience, and self-efficacy. (2018). Charoensukmongkol, Peerayuth ; Suthatorn, Pornprom. In: International Journal of Services, Economics and Management. RePEc:ids:injsem:v:9:y:2018:i:2:p:125-142.

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2
Citing documents used to compute impact factor: 1
YearTitle
2024
Recent citations
Recent citations received in 2022
YearCiting document

Recent citations received in 2021
YearCiting document